IT Capacity Planner jobs in Madison, WI

Note: 100% On-site. This is an in-person job with no remote work. This role requires traveling to client's facilities the tech will be paid mileage .51 cents per mile and their hourly wage for travel time.

Job Description:

• The client requires Desktop Support staff to maintain a working knowledge of our internal computer system.
• The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices.
• They will also be installing new PC's and laptops to replace end of life cycle equipment.
• The technician will be doing those tasks while maintaining inventory and properly disposing of out dated equipment by recycling those items per client s policies.
• The technician will also maintain and close work orders in the client s ticketing system.
• The technician receives oversight from the Field Tech Manager to ensure that policy, procedure and methodology are being followed.

Top Skills (2 years of experience required.):

• Remote trouble shooting
• Customer service/interaction with users during device setup
• Imaging Devices.

Nice to have skills:

• Any AV integration experience is highly sought after.
• Must be able to work independently but in a team environment.
• Must be able to meet deadlines.
• Must be able to multi-task and balance their workday.