IT Capacity Planning Manager jobs in Asheville, NC

IT Capacity Planning Manager manages staff responsible for monitoring the organization's data processing and storage needs and develops long-term plans to meet business requirements. Develops policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planning Manager documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planning Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The IT Capacity Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Capacity Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Manager
  • Dogwood Health Trust
  • Asheville, NC FULL_TIME
  • IT MANAGER
    ABOUT DOGWOOD

    Dogwood Health Trust (Dogwood) is a private foundation based in Asheville, North Carolina. Our purpose is to dramatically improve the health and wellbeing of all people and communities of Western North Carolina. We are committed to diversity, equity, and inclusion. We uphold three values that inform our purpose, our strategies, our decisions, and define the core identity of Dogwood. They are:
    • Compassion with Courage. We will be bold in pursuing our commitment to the people and communities of Western North Carolina by taking smart risks and investing in opportunities for profound impact.
    • Sustainability with Integrity. We will bring transparency and humility in stewarding resources to support and strengthen Western North Carolina for generations to come.
    • Partnering with Purpose. We will foster collective impact by promoting collaboration and advancing shared learning.
    In alignment with our vision to create an impact in employment, preference will be given to applicants who live in, or have deep connection to, our foundation's home in Western North Carolina.

    SUMMARY

    We are seeking an experienced IT professional to handle the day-to-day operations of the IT Department. The IT manager will have an immediate impact on the efficiency of our operations and a long-term impact on our overall growth.

    This person will play a key role in the Operations department by partnering with our IT Managed Service Provider (MSP) to help identify risks and opportunities, anticipate future technological needs, as well as improve efficiencies with current systems
    RESPONSIBILITIES & DUTIES

    IT General Support:
    • Collaborate with the MSP to develop, implement, and enhance service delivery.
    • Manage daily IT operations, including providing onsite technical setup and support, and troubleshooting general issues with hardware, software, AV, and telecom as needed.
    • Ensure IT platforms and systems maintain compliance with organizational policies, state and federal laws, and regulations.
    • Serve as system administrator for various platforms responsible for performing systems planning, implementation, and administrative procedures while ensuring systems work together seamlessly to meet business needs.
    • Utilize strong communication and collaboration skills to coordinate IT activities with other departments. Effectively communicate complex issues, conclusions, and decisions both orally and in writing.
    • Work closely with the MSP to investigate and respond to external and internal issues and vulnerabilities promptly, ensuring clear and proactive communication until remediation.
    • Manage technology assets including identifying needs, conduct periodic inventories, track depreciation of equipment, and maintain the asset management platform.
    Project and Vendor Management:
    • Collaborate with the Director of Operations, internal teams, MSP, and external vendors to create a cohesive IT service delivery model.
    • Analyze departmental needs, vulnerabilities, and opportunities to boost productivity, efficiency, and accuracy to inform business decisions.
    • Manage IT projects with internal and external stakeholders, ensuring timely and effective project delivery.
    • Develop and maintain IT documentation including user guides, problem logs, vendor contracts, software licenses, approved employee access forms, and PC/hardware disposal certificates.
    • Conduct internal technology training sessions for employees, fostering continuous learning and skill development.
    • Act as a liaison for the Cybersecurity consultant, overseeing the annual insurance application, training campaign, and cybersecurity response plan.
    • Conduct quarterly hardware and software audits.
    • Review and manage Service Level Agreements and contracts with IT vendors to ensure compliance and optimal partnerships.
    • Contribute to IT budget planning while identifying cost-saving opportunities ensuring efficient resource allocation.
    IT Quality Enhancement:
    • Collaborate with relevant stakeholders to triage and troubleshoot IT issues effectively.
    • Stay updated on relevant IT trends, products, and industry standards to enhance regular responsibilities.
    • Plan, facilitate, and participate in quality improvement projects to enhance IT processes and services.
    • Actively seek opportunities to expand and apply IT knowledge for ongoing improvement.
    • Manage service tickets to identify issues, trends, and training opportunities.
    • Evaluate, roll out, and provide training for new or existing IT platforms to ensure optimal utilization.
    • Engage in the onboarding and offboarding process for employees and other applicable stakeholders.
    REQUIREMENTS

    Qualifications are a guiding light and not all encompassing of what Dogwood Health Trust considers throughout the selection process. We encourage all candidates to include a cover letter to share how their lived experience, education, and work experience combine to support this role.

    Education/Certification
    • Bachelors' Degree or Associate Degree in Information Technology or related field is desired OR High School Diploma and relevant Information Technology certification(s)/training/years of experience in place of degree.
    Work Experience
    • 5-7 years of Information Technology experience.
    Experience
    • Previous service desk and/or field service experience preferred.
    • AV and Telecom experience preferred.
    • Solid knowledge and proficiency in Microsoft applications and environments required.
    • SharePoint administrator experience required.
    • Prior experience using standard operational procedure documentation to assist customers.
    • Prior experience providing technical support in person, over the phone and/or remotely.
    • Ability to analyze and resolve network hardware, software, and communications problems using diagnostic software and/or technical troubleshooting processes.
    • Experience working in a team-oriented, collaborative environment.
    • Project Management software experience preferred.
    • General knowledge of cybersecurity fundamentals
    Attributes
    • Analytical thinker with a keen attention to detail.
    • Ability to pick up new technology quickly and easily with minimal guidance.
    • Ability to troubleshoot and problem solve.
    • Ability to communicate effectively, both verbally and in writing
    • Ability to effectively prioritize and execute tasks.
    • Exceptional customer service and interpersonal skills.
    WORKING CONDITIONS

    This position is a full-time, salaried, exempt role and requires an on-site presence five days per week. Limited travel may be required.

    WHAT WE OFFER

    Dogwood’s purpose of dramatically improving the health and well-being of all people and communities of Western North Carolina is evident within our doors as well. All full-time team members can participate in a broad offering of competitive benefits, including health insurance, retirement, PTO (Paid Time Off), and more. Starting salary is commensurate with experience that will be vetted through the interview process.

    OUR COMMITMENT TO EQUITY AND INCLUSION

    Dogwood Health Trust is committed to diversity, equity, and inclusion in our work and on our teams. We know that the rich diversity of perspectives and wisdom that is imperative to our purpose can only come from a wide variety of origins and life experiences. We strongly believe that creating a workplace where all team members thrive is critical to fulfilling our purpose in the communities we serve and we intentionally recruit, develop, and retain the most talented people from a diverse candidate pool.

    Qualified candidates are urged to apply and will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
  • 17 Days Ago

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Senior Landscape Designer
  • RVi Planning + Landscape Architecture
  • Asheville, NC FULL_TIME
  • Overview The Senior Landscape Designer is an experienced, non-licensed landscape designer that assists project leadership in all aspects of project design, development, and documentation activities th...
  • 9 Days Ago

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Transportation Design Engineer
  • Traffic Planning & Design Career Center
  • Asheville, NC FULL_TIME
  • Ranked the overall #4 Best Civil Engineering Firm to Work for in the Nation (#1 in our size category) and residing on the list of the Engineering News Record (ENR)’s Top 500 Design Firms in the nation...
  • 24 Days Ago

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Traffic Engineer
  • Traffic Planning & Design Career Center
  • Asheville, NC FULL_TIME
  • Traffic Project Manager PE or PTOE Ranked the overall #4 Best Civil Engineering Firm to Work for in the Nation (#1 in our size category), and residing on the list of the Engineering News Record (ENR)’...
  • 26 Days Ago

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Planning Assistant
  • McDowell County, NC
  • Marion, NC FULL_TIME
  • Date Posted: 10/26/2021 Department: Planning Compensation: $38,136 Hours: Full-time Deadline: Open until filled Position Objectives The Planning Assistant performs professional level work in the field...
  • 21 Days Ago

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Associate - Process Planning
  • Quest Global
  • Asheville, NC FULL_TIME
  • Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs acr...
  • 1 Month Ago

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0 IT Capacity Planning Manager jobs found in Asheville, NC area

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Maintenance Supervisor
  • J.Crew
  • Asheville, NC
  • Maintenance Supervisor (Mon-Fri) – Asheville, NC The Maintenance Supervisor will ensure proper and efficient operation o...
  • 4/23/2024 12:00:00 AM

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Director of Operations (Wine production) CW24-064
  • ACCUR Recruiting Services | Executive Search for Consumer Industries
  • Asheville, NC
  • Job Title: Director of Operations (Wine production) Location: Asheville, NC Industry: Wine Production Market: Mostly Mid...
  • 4/22/2024 12:00:00 AM

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CADC / Certified Alcohol and Drug Counselor / CST
  • RHA Health Services
  • Asheville, NC
  • We are hiring for: CADC / Certified Alcohol and Drug Counselor / CST Type: Regular If you are a positive and personable ...
  • 4/22/2024 12:00:00 AM

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Administrative Coordinator
  • American Society for the Prevention of Cruelty to Animals
  • Weaverville, NC
  • Please make sure to attach your resume to complete your application. Summary: The Administrative Coordinator is a key ro...
  • 4/21/2024 12:00:00 AM

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Transportation Security Officer
  • Transportation Security Administration
  • Asheville, NC
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/20/2024 12:00:00 AM

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Transportation Security Officer
  • Department Of Homeland Security
  • Asheville, NC
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/20/2024 12:00:00 AM

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Manufacturing Production Supervisor
  • Kelly Services
  • Arden, NC
  • Job Description Job Description Think the best job opportunities are far away? Think again. Great opportunities are righ...
  • 4/20/2024 12:00:00 AM

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Construction Crew Leader - 2023-24
  • Habitat for Humanity
  • Hendersonville, NC
  • Posting Description Construction Crew Leader For one year, get paid to build sustainable solutions in a community, gain ...
  • 4/20/2024 12:00:00 AM

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Capacity Planning Manager jobs
$142,232 to $187,160
Asheville, North Carolina area prices
were up 1.5% from a year ago

IT Capacity Planning Manager in Providence, RI
When you practice capacity management in your digital enterprise, you are quite literally managing the capacity requirements of the infrastructure so it performs at peak performance, using the fewest resources most efficiently.
December 16, 2019
IT Capacity Planning Manager in Sarasota, FL
In the years predominantly physical server workloads, capacity management was fairly simple, with linear growth curves.
February 18, 2020
IT Capacity Planning Manager in Lancaster, PA
It typically required someone to be the capacity planning expert and drive the process.
January 03, 2020