IT Capacity Planning Manager jobs in Grand Forks, ND

Job Title: IT Manager

Department: Accounting

Division: Northern Plains Railroad

Reports to: CFO

Job Status: Full Time

Schedule: Varies. 8:00am-4:30pm M-F

Travel: Minimal

Pay: $80,000-$100,000 BOE

Summary:

The Northern Plains Railroad, Inc. (NPR) d.b.a. Northern Plains Rail Services (NPRS) and other affiliated companies IT Manager position will lead our IT Team and ensure the smooth and efficient delivery of IT services and solutions. This position will be responsible for planning, organizing, and managing the IT resources and infrastructure of NPR, as well as overseeing the IT projects and initiatives that support the business goals and objectives of NPR.

Essential Duties and Responsibilities but are not limited to:

Manage and supervise the IT staff, including hiring, training, evaluation, and development.

Design, implement, and maintain the IT policies, procedures, and standards that align with the best practices and industry regulations.

Monitor and evaluate the performance, availability, and security of the IT systems, networks, and applications, and troubleshoot and resolve any issues or incidents.

Manage the IT budget and allocate the IT resources and assets efficiently and effectively.

Coordinate and collaborate with other departments and external partners to identify and meet the IT needs and requirements of the business.

Lead and oversee the IT projects and initiatives, from initiation to completion, ensuring that they are delivered on time, within scope, and within budget.

Research and evaluate new technologies and solutions that can enhance the IT capabilities and performance of the company.

Provide technical guidance and support to the IT staff and the end-users and ensure the proper documentation and reporting of the IT activities and outcomes.

Competencies:

To perform this job successfully at NPR, an individual should demonstrate the following competencies:

Have excellent project management and problem-solving skills.

Possess strong verbal and written communication skills.

Work independently as well as part of a team.

Ability to handle multiple tasks and priorities.

Strong customer service and interpersonal skills.

Ability to work under pressure and meet deadlines.

Must possess a Valid Drivers License

Physical Demands:

NPR may make reasonable accommodations to enable individuals with disabilities to perform the physical demands listed below:

Occasionally lift 50 lbs.

Sit for long periods of time.

Good hand-eye coordination, arm, hand and finger dexterity and visual acuity.

Education and Experience:

Bachelors Degree in Computer Science, Information Technology, or a related field.

Proven experience as an IT Manager or a similar IT leadership role.

Strong knowledge and skills in IT management, administration, and support, including IT systems, networks, applications, security, and cloud computing.

Ability to lead and motivate the IT team and collaborate with other stakeholders.

Ability to adapt to changing business needs and priorities, and to learn and apply new technologies and solutions.

Relevant IT certifications are a plus.

Requirements of Joining Our Team:

Our comprehensive pre-employment process ensures the well-being and integrity of our team. To join our organization, candidates for this position are required to:

1.Provide professional references to validate qualifications and character.

2.Complete a comprehensive background check to confirm suitability for the position.

We value transparency and the safety of our employees and customers, and these steps are essential in upholding our commitment to excellence.

This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties assigned.

NPR is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation.