IT Capacity Planning Manager jobs in Norwich, CT

IT Capacity Planning Manager manages staff responsible for monitoring the organization's data processing and storage needs and develops long-term plans to meet business requirements. Develops policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planning Manager documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planning Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The IT Capacity Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Capacity Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Global Problem Manager
  • Harvard Partners, LLP, Trusted Advisors to IT
  • Norwich, CT FULL_TIME
  • As the Problem Manager, you will be responsible for delivering effective problem management across the Company’s Ecosystem. The Problem Manager role will be focused on owning all problem tickets through to satisfactory resolution within SLA and preventing the reoccurrence of incidents. This is a hybrid onsite/remote role; candidates must be able to come onsite a few days a week, flexibly.

    Responsibilities:
    • Manage the investigation of all problem tickets throughout the problem lifecycle for major incidents
    • Conduct Problem Investigation Review meetings
    • Identify and communicate known errors and workarounds
    • Ensure problems are mitigated quickly to prevent a recurrence
    • Ensure Root Cause Analysis reports are produced within SLA
    • Ensure Corrective Actions are identified and implemented within agreed timelines
    • Ensure that post-implementation monitoring is conducted before resolving the ticket
    • Maintain data accuracy and completeness of all problem tickets within ServiceNow
    • Ensure timely and appropriate communication with all stakeholders
    • Ensure compliance with established Problem Management policies, processes, and procedures
    • Work with the Problem Management team to identify and implement continual service improvements that add value to the business and the customer experience
    • Ensure effective communication, work collaboratively with relevant parts of the business, and that knowledge and best practice is shared to optimize performance
    • To develop and use a range of performance measures to regularly monitor the effectiveness and efficiency of problem management
    • Production of relevant and useful management information
    • Be the focal point for all problem management questions or issues

    Qualifications:
    • 5 years of experience in a problem management role in a large organization
    • Strong working knowledge of industry-recognized problem management techniques (e.g. Kepner-Tregoe, 5 Why’s, etc)
    • Ability to communicate, both verbally and in writing
    • Able to demonstrate an ability to work collaboratively with stakeholders and suppliers including those in other time zones
    • Able to work to agreed timescales and SLA’s
    • Experience in chairing Problem Investigation Review meetings
    • Good working knowledge of data analysis techniques
    • Good working knowledge of standard reporting tools and techniques
    • Good working knowledge of the ServiceNow ITSM tool
    • Relevant industry and professional certifications an added plus (e.g. ITIL Foundation v4, COBIT, etc)
    • Able to demonstrate the ability to achieve objectives under pressure
    • Combination of education, training and experience to degree level or higher in a technical and/or analysis discipline
  • 2 Days Ago

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Workplace Planning Associate -Smithfield, RI
  • Fidelity Investments
  • Norwich, CT FULL_TIME
  • Job Description:Is it time to make new investments into your career?Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking techno...
  • 1 Month Ago

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Registered Nurse, Emergency Department
  • First Connect Health IT Solutions Private Limited
  • Willimantic, CT OTHER,CONTRACTOR
  • Cases seen: little bit of everything, traumas, CP/MI, stroke, farming accidents, drownings, all ages, BHU, etc. 1 year experience as a ED RN Active TN/Compact State License. Required: ACLS, PALS, BLS,...
  • 7 Days Ago

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IT Technician II
  • Nalas Engineering Services, Inc.
  • Norwich, CT FULL_TIME
  • U.S. CITIZENSHIP AND VALID U.S. DRIVER'S LICENSE IS REQUIRED. Position Overview: Nalas Engineering is currently seeking a self-motivated and tech-savvy IT Data Technician. The successful candidate wil...
  • 6 Days Ago

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IT Applications Analyst
  • Proterial Cable America
  • Ashaway, RI FULL_TIME
  • As part of our recruiting process, all applicants will be required to take the Predictive Index assessment. This will take 3-5 Minutes. Please open the following link in a separate tab: https://assess...
  • 1 Month Ago

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IT Associate – Service Tech Level I
  • Horizon Beverage Group
  • West Greenwich, RI FULL_TIME
  • IT Associate – Service Tech Level I West Greenwich, RI Company Overview: As one of New England’s leading spirits, wine and beer distributors, Horizon Beverage Group connects a network of makers, retai...
  • 21 Days Ago

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0 IT Capacity Planning Manager jobs found in Norwich, CT area

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Deputy Director of Economic Development
  • Providence County, RI
  • Providence, RI
  • The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide ...
  • 4/24/2024 12:00:00 AM

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Supervisor, Central Services (CSR)
  • Charter Care Health Partners
  • North Providence, RI
  • Summary: The Supervisor of Central Services reports directly to the Director of Perioperative Services. In this capacity...
  • 4/23/2024 12:00:00 AM

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Houghton P. Metcalf, Jr. (HD 91) Director of the Edna W. Lawrence Nature Lab
  • Rhode Island School of Design (RISD)
  • Providence, RI
  • Job Summary Rhode Island School of Design (RISD) seeks a Houghton P. Metcalf, Jr. (HD 91) Director of the Edna W. Lawren...
  • 4/23/2024 12:00:00 AM

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EPMO Senior Project Manager I
  • Amentum
  • Providence, RI
  • We are seeking an accomplished and dynamic professional to join our organization as a Senior Project Manager level 1 (Sr...
  • 4/23/2024 12:00:00 AM

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Manager (LCSW, LMFT, LPC) - Psychiatric Emergency Services
  • Hiring Now!
  • Preston, CT
  • Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday - Friday Work where ever...
  • 4/21/2024 12:00:00 AM

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Manager (LCSW, LMFT, LPC) - Psychiatric Emergency Services
  • Hartford Healthcare
  • Mashantucket, CT
  • Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday - Friday Work where ever...
  • 4/21/2024 12:00:00 AM

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Manager (LCSW, LMFT, LPC) - Psychiatric Emergency Services
  • Hiring Now!
  • Ledyard, CT
  • Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday - Friday Work where ever...
  • 4/21/2024 12:00:00 AM

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Executive Director, The Avenue Concept
  • Eos Transitions
  • Providence, RI
  • The Avenue Concept Seeks an Executive Director About The Avenue Concept The Avenue Concept (TAC) was born in 2012 with t...
  • 4/20/2024 12:00:00 AM

Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United States Census. Three rivers, the Yantic, the Shetucket, and the Quinebaug, flow into the city and form its harbor, from which the Thames River flows south to Long Island Sound. According to the United States Census Bureau, the city has a total area of 29.5 square miles (76.4 km2), of which 28.3 sq mi (73.4 km2) is land and 1.2 sq mi (3.0 km2) (3.87%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Capacity Planning Manager jobs
$165,292 to $217,504
Norwich, Connecticut area prices
were up 1.7% from a year ago

IT Capacity Planning Manager in Providence, RI
When you practice capacity management in your digital enterprise, you are quite literally managing the capacity requirements of the infrastructure so it performs at peak performance, using the fewest resources most efficiently.
December 16, 2019
IT Capacity Planning Manager in Sarasota, FL
In the years predominantly physical server workloads, capacity management was fairly simple, with linear growth curves.
February 18, 2020
IT Capacity Planning Manager in Lancaster, PA
It typically required someone to be the capacity planning expert and drive the process.
January 03, 2020