IT Procurement Manager jobs in Pittsfield, MA

IT Procurement Manager leads and manages all phases of the IT procurement function. Evaluates and identifies the needs of the organization and stakeholders. Being an IT Procurement Manager defines clear and specific requirements for equipment and services. Researches suppliers and directs the sourcing process. Additionally, IT Procurement Manager negotiates contracts, pricing, terms, and service level agreements. Establishes standards and policies for efficient and fair procurement practices. Requires a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The IT Procurement Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Procurement Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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PHL IT Manager, Service Delivery
  • Carenet Health
  • Berkshire, MA FULL_TIME
  • Overview

    Be a vital part of our IT Team's advancement here at Carenet Philippines! 

     

    We seek a growth-oriented and empowered manager to drive our IT Service Delivery team. This is a hybrid role in our Makati office. 

     

    The IT Service Delivery Manager will be responsible for managing multiple cross-functional teams with customer service as the primary goal. This role's key functions within the IT department, enabling the delivery of high-quality services to end-users and ensuring that Service Support and Service Delivery processes are in place to meet business needs.

     

     

    We’re searching for the market’s strongest candidate to join our group of innovators, collaborators, and builders in pioneering the next phase of Carenet’s place in healthcare history. If this sounds like you, we need to connect! Apply now! 

    Responsibilities

    The IT Service Delivery Manager will work in a stakeholder-facing role, managing expectations within the business and driving the IT team to achieve high standards. Demonstrated experience with ServiceNow, Incident Management, Change Management, and Root Cause Analysis is preferred.

    • Maintain high-performance levels in IT Service Desk, Desktop Support, Asset Management, Shipping, and Executive Support.

    • Accountable for the quality of service and performance, including capacity planning for future growth and project demands.
    • Champion service and support in projects, ensuring minimal service impact and proactive identification of improvement opportunities.
    • Monitor, control, and support service delivery, enforcing systems, methodologies, and procedures.
    • Identify, recommend, develop, and implement support solutions, proactively seeking improvement opportunities.
    • Develop and monitor metrics to measure performance and availability, implementing necessary improvements.
    • Facilitate meetings focused on continuous improvement, driving internal and third-party service review meetings.
    • Implement best practices, ensuring adherence to policies and procedures.
    • Participate in yearly HITRUST and SOC2 Audits.

    Qualifications

     

    • Bachelor's degree in IT or Leadership preferred.
    • Minimum 5 years of management experience.
    • Previous technical experience and management of technical teams.
    • MTA, MCSE, MCSA, ITIL, or similar certifications are desirable.
    • Familiarity with ITIL or related service delivery frameworks.
    • Experience in a high-volume, fast-paced environment (contact center setup preferred)
    • Knowledge of Incident and Change Management principles and processes, including bridge management and service restoration.
    • Strong knowledge of Microsoft Office Suite and Active Directory and best practices and procedures for enterprise infrastructure.
    • Knowledge of desktop images and deployment for Windows and Mac environments.
    • Software and hardware troubleshooting skills with experience with incident troubleshooting and escalation.
    • Knowledge of security software programs and implementation.
    • Root cause analysis skills.
    • Strong ability in taking ownership of Incident, Request, Change, and Escalation processes which includes resolving parties, effective communication, and conducting post-incident reviews

     

    Only qualified candidates will be contacted.

     

    More About Carenet Health

    Carenet Health delivers multi-dimensional value to healthcare organizations in areas such as revenue optimization, cost containment and consumer experience. Our clients choose us—and stay with us for an average of seven years or more—because of our clinical expertise and our experience creating meaningful connections that deliver impact and ROI.

    Our solutions include multi-channel consumer engagement programs that support quality and satisfaction performance metrics, as well as on-demand clinical engagement and telehealth services that improve care and lower costs. Intelligent contact strategies, empathy-focused interactions, high-touch navigation assistance and best-in-class partners are a few of the key factors in our success.

    Learn more at carenethealthcare.com

     

    By applying for this position, you understand and acknowledge the following: Our partnerships with our clients may require non-sensitive Personal Identifiable Information (Name, address, DOB) to be shared for system credentials and equipment. We have implemented strict security measures to keep your information confidential and secure.

     

    #INDssph

  • 1 Month Ago

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IT Assurance Manager - Florida - Full Time
  • Wallero
  • Florida, MA FULL_TIME
  • § Lead projects and client service activities, focused primarily supporting SOC 1 and SOC 2 Examinations. § Lead client meetings and maintain client relationships § Supervise associates through engage...
  • 19 Days Ago

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Project/Program Manager - Non IT III
  • Robert Half
  • Naperville, IL OTHER
  • If you are adept at managing projects within a PMO, communicating with key stakeholders and delivering value based on changing expectations, this could be the right opportunity for you! We have an imm...
  • 19 Days Ago

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Food Hub Procurement Coordinator
  • Food Connects
  • Brattleboro, VT FULL_TIME
  • Food Connects is seeking a Procurement Coordinator to join the Food Hub Business Development Department to support the day-to-day logistics of procurement, including placing purchase orders with vendo...
  • 6 Days Ago

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Donations Procurement Coordinator
  • Habitat for Humanity - Americorps
  • Pittsfield, MA FULL_TIME
  • Donations Procurement Coordinator The Donations Procurement Coordinator is responsible for working alongside all Central Berkshire Habitat for Humanity employees to initiate and grow lasting partnersh...
  • 1 Month Ago

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Construction Superintendent/PM
  • Omm IT Solutions
  • Pittsfield, MA FULL_TIME
  • About the Role:The Superintendent/PM is responsible for the safe, successful, efficient and profitable management of all operations of the project including the daily activities of the Foreman and com...
  • 18 Days Ago

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0 IT Procurement Manager jobs found in Pittsfield, MA area

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Assistant Town Administrator
  • TOWN OF MONTAGUE
  • Turners Falls, MA
  • Town of Montague Assistant Town Administrator The Town of Montague, MA seeks qualified applicants for the position of As...
  • 3/28/2024 12:00:00 AM

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Forklift Operators: $20/ hour in Canaan, CT
  • Manpower
  • Canaan, CT
  • Our client is seeking Forklift Operators to join their team in Canaan, CT! Job Title: Forklift Operator Location: Canaan...
  • 3/28/2024 12:00:00 AM

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Captain
  • Estiatorio Milos
  • Hudson, NY
  • Overview As a Milos brand ambassador, the Captain orchestrates a memorable guest experience by fostering a warm, pleasan...
  • 3/28/2024 12:00:00 AM

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Office Manager
  • Orbis Education
  • Latham, NY
  • Join us at Orbis Education and begin a career in helping Nursing students succeed! We are looking for a motivated Office...
  • 3/27/2024 12:00:00 AM

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Warehouse Supervisor
  • Smart Warehousing LLC
  • Northampton, MA
  • ** Warehouse Supervisor** **Job Category****:** Warehouse Operations **Requisition Number****:** WAREH001265 Showing 1 l...
  • 3/27/2024 12:00:00 AM

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Project and Document Control Admin
  • DPS Group
  • Albany, NY
  • Summary Arcadis DPS Group is seeking a Construction Project and Document Controls Admin to join our onsite team in Alban...
  • 3/26/2024 12:00:00 AM

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Strategic Sourcing Manager
  • MHEC
  • Amherst, MA
  • MHEC’s Strategic Sourcing Managers support its 2700+ customer base by developing and managing a portfolio of publicly bi...
  • 3/25/2024 12:00:00 AM

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Meetings & Events Sourcing Manager
  • American Express Global Business Travel
  • Albany, NY
  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an i...
  • 3/25/2024 12:00:00 AM

Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, the city has a total area of 42.5 square miles (110.0 km2), of which 40.5 square miles (104.8 km2) is land and 2.0 square miles (5.2 km2), or 4.70%, is water. Pittsfield is bordered by Lanesborough to the north, Dalton to the east, Washington to the southeast, Lenox to the south, Richmond to the southwest, and Hancock to the west. Pittsfield is located 48 miles (77 km) northwest of Springfield, 135 miles (217 km) west of Boston, and 39 miles (63 k...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Procurement Manager jobs
$129,557 to $217,313
Pittsfield, Massachusetts area prices
were up 1.6% from a year ago

IT Procurement Manager in Duluth, MN
Based on our compensation data, the estimated salary potential for IT Procurement Manager will increase 16 % over 5 years.
December 05, 2019
IT Procurement Manager in Madison, WI
Although there are numerous variables in the project procurement management, there are four specific phases that can help ensure the job is accomplished on time and within the budget.
February 19, 2020
IT Procurement Manager in Sioux Falls, SD
Before using the Procurement application, create assignment groups for catalog tasks.
January 14, 2020