IT Project Manager jobs in Santa Cruz, CA

Location: Santa Cruz
Job ID: 44137

JOB POSTING

NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.

Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.

INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is: 11-07-2022

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Information Technology Services (ITS) is the campus innovation nexus that supports and amplifies the value of research, teaching, learning, and digital experiences at UC Santa Cruz. We are a group of diverse, enthusiastic people who produce extraordinary results that foster a campus climate where employees feel a sense of belonging.

Our guiding principles are integrity, client focus, teamwork, knowledge, and fulfillment. We are looking for people who are deeply curious, hard-working, ambitious, kind, and deeply committed to inclusive excellence.

We aspire to operate in an Agile and Lean fashion. Our goal is to continually improve our service quality, experience, and value to our constituents. We care deeply about creating a diverse, high performing organization through recruiting while developing highly talented, well-rounded, staff. We invest in career paths and career development, devoting a significant amount of resources to skill and professional development for our staff.

ITS promotes two areas for skill growth:

1. Developing generalizing specialists by focusing on technical depth and breadth

2. Growing service and product expertise

Arts Division Overview:

The Arts Division offers both creative and critical studies of art and culture at the undergraduate and graduate level. The division is committed to creating a safe, inclusive and welcoming environment for all students to thrive and to celebrating the abundance of diversity in our community. We build our students' capacity for creative and critical thinking. Instruction in the arts inspires and develops the skills needed for individual and collaborative thought, analysis, and action within and beyond the university. Our faculty consists of artists, performers, historians, critics, makers, and theorists working across the arts in a global context, and addressing some of the most pressing issues of our day.

Undergraduate education in the arts includes bachelor of arts (B.A.) programs in art, art and design: games and playable media, film and digital media, history of art and visual culture, music, and theater arts, and a bachelor of music (B.M.). There are also concentrations offered in film and digital media (integrated critical practice), history of art and visual culture (curation, heritage, and museums), and music (contemporary practices; western art music; and global musics). Minors are offered in film and digital media, history of art and visual culture, electronic music, jazz, spontaneous composition, and improvisation, western art music, theater arts, and dance.

Graduate programs include the environmental art and social practice master of fine arts (M.F.A.), the interdisciplinary digital arts and new media master of fine arts (M.F.A.), the social documentation master of fine arts (M.F.A.), the music master of arts (M.A.), and the theater arts master of arts (M.A.). Doctoral programs include the music composition doctor of musical arts (D.M.A.), and Ph.D. programs in music, visual studies, and film and digital media.

For more information please see: https://arts.ucsc.edu/page/division-description

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The Divisional Services portion of Academic Services consists of localized ITS staff embedded in the campus' five academic divisions and library who provide personalized, discipline-specific, IT support for their constituents in service of the academic mission. We leverage commonalities through cross-divisional technical communities to develop and deliver right-sized/right-priced common services as appropriate, aggregating what we learn to provide as input to the larger ITS community. This position provides strategic direction, technical leadership, human and resource management to develop and deliver IT services to BSOE and its departments and programs. Incumbent works as part of a collaborative leadership team that delivers coordinated IT services to faculty across the five academic divisions, libraries, and the silicon valley center.

JOB SUMMARY

The Arts IT Manager is a leader for IT professionals who supports the Arts Division at UC Santa Cruz. The position works to understand the IT needs of Arts and to plan, coordinate, and manage the delivery of IT services to meet those needs. Effective candidates will demonstrate both breadth and depth of expertise aligned to the arts. The Arts IT Manager also plays a primary role in working to ensure synergy between the division and ITS by working cooperatively with local IT staff in the Academic Divisions.

The Arts IT Manager works collaboratively with the Dean of Arts and is aware of Divisional priorities and how those can be most effectively advanced through ITS acting as a facilitator ensuring that ITS is clearly understood and that the academic division is well served. The primary ability of the Arts IT Manager is to build trust and relationships with people in every facet of the organization.

APPOINTMENT INFORMATION

Salary Information: Salary Range: $93,200 - $118,000/year. Salary commensurate with skills, qualifications and experience.

No. of Positions: 1

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 000530 (INFO SYS SUPV 2)

Travel: Never or Rarely

JOB DUTIES

50% - Systems Analysis

• Analyzes the IT needs of the Arts Division in consultation with the Arts Dean and Arts Leadership team to establish priorities for systems design and implementation to develop innovative IT solutions for common technology challenges, as well as customized IT solutions for the division.
• Oversees staff managing a large number of systems that utilize one of three environments, Mac,Windows, and Unix.
• Directs the maintenance, evaluation and implementation of an evolving portfolio of standard computing tools and software including:
  • Digital art-making tools.
  • Desktop support and personalized consulting.
  • Specialized spaces for arts-specific work.
  • Web-design, development and hosting.
  • Performance and exhibition support.
  • Administrative Systems design and support.
• Leads continual service improvement of shared service delivery and product development within Arts, Academic Services, and in partnership with other ITS units.
• Evaluates systems for emerging needs, modifications, expanded utilization with centralized provisions, and retirement of services.
• Leads local IT services to the academic division or potentially larger communities in response to the needs of the division.
• Ensures security compliance of Arts IT resources.

30% - Divisional Liaison

• Develops relationships with the Arts Dean and divisional staff to understand and respond to their needs, guide change and resolve conflicts related to IT services. Acts as a liaison through a highly consultative and consensus-building style that furthers trust and empathy
• Represents Arts in campus-wide IT initiatives, planning, standards and policy setting, operational governance, and prioritization to inform processes within Academic Services.
• Manages operational efficiencies, achieve instructional and research goals, and keeps a constant compass focused on the Academic Mission in the best interest of the division.
• Serves as the technical Unit Information Security Lead for the Arts Division.
• Develops and monitors operational and budget processes, finance, and space planning.

20% - Staff Supervision

• Hires staff, evaluates performance, delegates day-to-day operations, recommends reclassifications / pay increases, and initiates performance management and disciplinary action, if necessary.
• Conducts regular meetings with direct reports ensuring they are kept informed of relevant information as it pertains to their job.
• Schedules work assignments and monitors staff to ensure Arts Division's needs are met.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Knowledge necessary to design, set up, operate and correct malfunctions involving technology systems.
• Broad working knowledge of the applications programming development function.
• Thorough knowledge of subject area sufficient for strategic planning, technology assessment and direction.
• Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
• Deep knowledge and understanding of service delivery principles.
• Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.
• Experience leading change management activities and managing their impact across the unit or department.
• Demonstrated skill in managing technical staff.
• Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication.
• Demonstrated interpersonal skills with a commitment to embracing diversity in all its forms and striving for an inclusive community that fosters an open, enlightened, and productive environment.
• Ability to use and apply Information Technology theories and concepts to manage and provide solutions.
• Ability to gather, organize, and analyze data in the completion of assignments.
• Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment.

PREFERRED QUALIFICATIONS

• 2-5 years of experience managing an information technology organization.
• Agile Leadership Certification.
• Service Management, Product Management, or Project Management certifications of any kind.
• The IT Infrastructure Library (ITIL) Certification.
• Six Sigma/Lean.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work long periods of time at a computer with or without accommodation
• The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs, and be able to fulfill requirements of the UCSC telecommuting agreement.
• Ability to work occasional evenings and weekends as directed.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

HOW TO APPLY

Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.


APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=44137&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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