IT Quality Assurance Director jobs in Eugene, OR

JOB SUMMARY: Direct and manage computing and information technology strategic plans, policies, programs and schedules for business and finance data processing, computer services, network communications, and management information services to accomplish corporate goals and objectives. The Director of I.T. is the primary manager of all Bank networks, whether internal or externally managed.

JOB SPECIFICATIONS:

ESSENTIAL FUNCTIONS:

• Direct the information and data integrity of the Bank and its business units. Develop strategic plans and implement the objectives of the IT needs of the Bank to ensure the computer capabilities are responsive to the needs of the Bank’s growth and objectives.
• Monitor and manage all facets of data processing, network operations and telecommunications to ensure best possible accuracy, efficiency and availability of all systems.
• Develop and establish operating policies and approaches for computing and information technology
• Evaluate overall operations of computing and information technology functions and recommend enhancements
• Collaborate with senior management and department leaders on strategic projects and implementations in support of business goals and objectives Prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing and dissemination of information
• Interact with company managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information
• Review and negotiate major contracts for information technology services and equipment
• Ensure the security of the information systems, communication lines, and equipment.
• Oversee the development, design, and implementation of new hardware or software systems and changes to existing computer systems
• Coordinate with Director of Information Security on the development, review, testing, and certification of Information Technology Business Resumption Plan and Incident Response Plan
• Research and assess new computing technologies to determine potential value for the company. Oversee ongoing improvements and the feasibility of system enhancements
• Establish company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures
• Recruit, train, supervise, and evaluate department staff
• Be knowledgeable of bank compliance rules and adhere to Federal and State banking regulations relating to this position
• Follow all Bank compliance policies and procedures relating to this position
• Other duties as assigned to meet operational needs

WORK CONTEXT:

• Ability to concentrate and focus on essential functions in appropriate priority order is required.
• Requires being punctual, dependable, detail oriented and responsible for work outcomes and results.
• Requires a valid Oregon Driver’s License for traveling to other departments and locations, as needed.
• Requires sitting for long periods and traveling to other departments and locations, as needed.
• Requires contact with others by telephone conversations, use of electronic mail, and face-to-face discussions.
• Requires completion of assigned on-line training courses with a passing percentage.
• Professional environment requiring appropriate professional demeanor and attire.
• Work is performed indoors in environmentally controlled conditions.

SKILLS:

• Solid knowledge of banking regulations and compliance issues respective to I.T., general accounting principles, and operations
• Familiarity and experience with a variety of financial institution concepts, practices and procedures
• Ability to read, analyze and interpret government regulations, trade journals and legal documents
• Knowledge of contracting, negotiating, and change management
• Knowledge of information technology computer systems and software and the ability to manage the entire spectrum of information system operations
• Competency in professional written and verbal communications and interpersonal skills
• Ability to communicate orally in an effective manner
• Ability to manage Microsoft systems including Exchange, Teams, SharePoint and OneDrive
• Fluency in using Excel spreadsheets and Word
• Ability to accomplish work assignments under minimal supervision and tight time schedules
• Ability to manage project timelines effectively
• Ability to commonly lift up to 30 pounds with occasional lifting that may exceed 50 pounds
• Ability to tolerate high levels of stress
• Ability to work with others in a cooperative manner that supports a team environment
• Willingness to work a flexible schedule that may require occasional weekend and/or evening work
• Ability to work full-time hours as scheduled

RELATIONSHIPS:

• Responsible to the Chief Operating Officer for the fulfillment of functions and responsibilities.
• Frequent contact with Director of Information Security on system changes, cyber threats, security control implementation, etc.
• Extensive contact with clients and the public, and is to conduct relationships in a manner that will enhance the overall performance of the bank
• Required to support and collaborate with Information Technology project leads, including Document Imaging Administrator, Credit Administration and Director of Operations or others as needed.
• Advise and assist staff in their respective functions associated with the areas for which they are directly responsible
• Called upon from time to time to participate with community organizations and in community projects.

CORE BEHAVIORS for DELIVERING ON THE PROMISE:

• Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
• Work Ethic. Be willing to go the extra mile for the client, whether internal or external.
• Influence. Be an active player in participating, building and contributing to service.
• Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the client, increase personal satisfaction and improve the Bank.
• Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
• Problem Solving. Being creative, problem-solving mentality to every situation. See alternative, take initiative and assume responsibility for your actions.
• Communication. Keep others informed and up to date. Actively listen and learn from each other.
• Have a Sense of Community. We firmly believe that we’re only as strong as the communities we serve. Your involvement is an important part of who we are.

Oregon Pacific Bank is an Equal Opportunity Employer and does not discriminate on the basis of race, color, sex, sexual orientation, gender identity, age, religion, national origin, physical or mental disability, or veteran’s status.