IT Quality Assurance Director is responsible for planning and directing the policies, programs, and initiatives used to monitor and measure the overall quality of IT services, systems, and software. Ensures that tracking systems capture useful operational metrics for use in reducing defects, improving service, and optimizing the implementation process. Being an IT Quality Assurance Director requires a bachelor's degree. Typically reports to a top management. The IT Quality Assurance Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be an IT Quality Assurance Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Position Summary: The IT QA Analyst is a supporting role to Application Management and Technology services efforts within the IT department. The IT QA Analyst will be responsible for the testing and certification of new releases of software to the existing production environment at EG America. The individual in this role will need to work with store operations and business teams to build test cases for quality assurance.
Responsibilities:
Working Relationships: The IT QA analyst will work closely with interdepartmental groups and the business to develop customer use cases for forecourt and point of sale transactions. The individual will need excellent written and verbal communications to design, build and maintain test cases for each store POS environment.
Minimum Education: Associates degree or technical coursework completed.
Preferred Education: Bachelor’s Degree in Computer Science
Minimum Experience: 4 years in Quality Assurance environment; experience in building test cases.
Preferred Experience: 6 years in Quality Assurance environment; experience in building test cases.
Licenses/Certifications: Any certifications in software testing preferred (CAST, ISTQB, CSQA)
Soft Skills: The ideal candidate has an intermediate to deep understanding of the retail point of sale and forecourt technologies used in convenience stores. The candidate must strive to emulate customer transactions and document them in a library of test cases. The candidate is encouraged to be creative in their approach to emulating the production environment using a variety of technologies or methods.
Hours & Conditions: First Shift (Salary-Exempt)
Driving Requirement: None
Travel: 0-5%
Physical: Must be able to life 0-50 lbs. as needed
Other: NA
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