IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION PURPOSE:
This position, within YTMM, is to ensure all company products meet consistent standards, consumer expectations, and demands. The QA Managers role is also responsible for overall development, implementation, and maintenance of the organization’s Quality Management System (QMS). This position represents YTMM with various groups within the company’s manufacturing locations and corporate departments through oral and written communications.
MAJOR RESPONSIBILITIES:
SKILLS REQUIRED:
EXPERIENCE REQUIRED:
EDUCATIONAL REQUIREMENTS:
- HIGH SCHOOL DIPLOMA
- AA DEGREE
X - BACHELOR’S DEGREE – Minimum (Math, Applied Science, or Engineering)
- MASTER’S DEGREE – FIELD OF STUDY:
- OTHER EXPLAIN:
TRAVEL REQUIREMENTS:
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