IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Reporting to the Director of Quality & Safety the Quality Assurance Manager / Auditor is responsible for the operation of the Quality Assurance department and responsible to ensure that the quality standards set by the company in compliance with the regulatory agencies are met. |
POSITION RESPONSIBILITIES:
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DIMENSIONS:
This position does not have direct reports |
NATURE AND SCOPE:
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KNOWLEDGE AND EXPERIENCE:
EDUCATION: High School Diploma/GED. Undergraduate college degree or equivalent preferred.
LICENSES / QUALIFICATIONS: Holds a current FAA certificate with Airframe and Power plant rating
EXPERIENCE: Minimum 5 years related work experience Auditing, inspection, large aircraft maintenance operations, FAA liaison, customer relations.
KNOWLEDGE & SKILLS:
PHYSICAL REQUIREMENTS: Must be able to lift and/or pull objects weighing at least 30lbs.
WORKING CONDITIONS:
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