IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Title: Quality Assurance Manager
Department: Quality
Reports To: Chief Operating Officer
Prepared By: HR Prepared
Date: 02/02/2006
Revised: 3/26/2024
SUMMARY
Reporting to the Chief Operating Officer (COO), this position is responsible for managing the Quality Assurance Department, to ensure the manufacturing and shipment of products according to standards and customer requirements, to promote continual improvement activities and provide strategic quality planning for the organization.
RELATIONSHIPS: Please see PTR’s Organizational Chart included in your new hire paperwork for specific relationships.
AUTHORITY: Please see PTR’s organizational chart for more detailed information.
ESSENTIAL RESPONSIBILITIES: Will include the following but is not limited to:
PREFERRED QUALIFICATIONS:
PHYSICAL DEMANDS:
STANDARDS OF PERFORMANCE: Defect and cost of quality reduction.
WORK ENVIRONMENT:
0 IT Quality Assurance Manager jobs found in Erie, PA area