IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
SmartHire is seeking a Quality Assurance Manager for a pet supply company based out of Arlington, WA. The QA Manager oversees the day-to-day functions of Quality Department. This position will provide leadership to ensure an efficient and compliant quality team of 5 people. Must have over 3 years in quality specifically in food and supervisory/management experience.
This is a Direct Hire position paying between $60k - $70k DOE.
Benefits includes comprehensive medical and dental coverage, Pet Insurance, life insurance, paid vacation, paid holidays, 401(K) Retirement Plan with matching company contribution, and employee discounts on products.
Shift: Days M-F – 8-5 some flexibility
JOB DESCRIPTION
· Implement and manage all necessary food safety programs as required by company policy and applicable regulations.
· Manage company product quality program to maintain product consistency throughout the product cycle.
· Manage department staff, acting as coach and mentor and ensuring employee loyalty and retention.
· Keep the lab log updated. Prepare and send samples to third party lab when needed.
· Prepare sales sample orders.
· Perform monthly facility audits.
· Assist reviewing and updating QA programs.
· Prepare, review, and update QA SOPs.
· Train employees on GMP, HACCP, food defense, sanitation, etc.
· Assist preparing drying cycles in conjunction with production team.
· Review and sign HACCP logs, traceability forms, SSOPs logs, and QA Associates paperwork at regular intervals.
· Communicate and interface with production, sales and customer service on all quality issues.
· Assist in the Company’s annual training programs.
· Assist R&D Director on delegated tasks.
QUALIFICATIONS
· 3 years of food quality
· 3 years of managing a team
· Bachelors in relevant a plus
· Knowledge of sanitation, CGMP, personal hygiene, allergen control, recall and traceability, and SSOP’s.
· HACCP certification preferred
· Managerial experience and capability required.
· Strong mentoring skills.
· Excellent verbal and written communication to all levels of organization.
· Ability to align duties and daily execution to established company goals.
· Strong problem solving and analytical skills.
· Strong proficiency in MS Office applications including excel
· Team-focused mentality.
SmartTalent is an Equal Opportunity Employer
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
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Work Location: In person
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