IT Quality Assurance Manager jobs in Lebanon, PA

• Works with business and IT leadership to develop and execute a quality assurance program.
• Responsible for researching processes and tools and establishing standards to assist in ensuring systems meet required quality objectives.
• Designs effective test planning processes and templates.
• Develops and reviews test plans commensurate with the risk and complexity of the application and system being tested.
• Ensures the effectiveness of the overall quality assurance program.
• Performs highly complex functional, integration and systems testing.
• Develops new testing methods and tools for projects that introduce new technology.
• Provides leadership to business areas to develop acceptance testing criteria.
• Identifies, documents, and tracks all testing defects, taking a leadership role in their resolution as appropriate.
• Evaluates, recommends, and implements tools and methods to automate quality assurance processes, including: repositories, scripting technologies, test data generators, and de-identification tools.
• Defines, develops, and oversees information gathering and reporting of performance metrics to determine the effectiveness and efficiency of the quality assurance program.
• Acts upon the results to continuously improve the quality assurance program.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).