IT Quality Assurance Manager manages a group of quality assurance analysts who evaluate, test, and validate software and/or IT services. Develops and implements quality assurance problem reporting processes and systems. Being an IT Quality Assurance Manager analyzes deficiencies in service or performance and recommends product or service improvements to address problems. Designs and implements defect reduction programs. Additionally, IT Quality Assurance Manager requires a bachelor's degree. Typically reports to head of a unit/department. The IT Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
NorthPoint Health & Wellness Center is seeking a Quality Improvement/Quality Assurance (QI/QA) Manager to assume broad managerial responsibilities and authority for NorthPoint’s Quality Improvement/Quality Assurance department. The QI/QA Manager will provide guidance to clinical staff in the area of QI/QA for the purpose of continuously improving outcomes and modeling collaborative processes.
For more than 50 years, NorthPoint Health & Wellness Center in North Minneapolis has made history as it partners with community to improve health outcomes. NorthPoint centers the well-being of its largely Black, Indigenous, Latino/Latinx, Asian, Immigrant and LGBTQIA patient and participant population by offering medical, dental, behavioral health and human services.Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit the employee referral program page.
Location and hours:
This position is hybrid and will be performed both on-site at 2220 Plymouth Avenue North, Minneapolis, MN 55411, and remote as job duties require. Work hours will be Monday through Friday, between 7 a.m. – 5 p.m., with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable upon completion of 6 months of employment.
About the position type:
This is a full-time, benefit-earning position.
This position is internally classified as an Administrative Manager, Senior. Click here to view the job classification specification.
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