IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Where Talent Meets Opportunity
Working at United Capital means approaching opportunities with innovation, commitment, and passion. Dedicated to a collaborative and evolving environment, you will be part of the firm's daily success. We believe in a positive and engaging culture meant to bring our colleagues together in the spirit of inclusiveness.
ABOUT THE JOB
Under the general supervision of the Managing Director (MD) or Wealth Advisor (WA), the Relationship Manager (RM) is responsible for managing and monitoring client relationships. The RM focuses on client satisfaction with specific attention in client interaction, client development, operations, and account maintenance.
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