IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Arrowhead Promotion and Fulfillment Co. Inc. is a leading promotional marketing services provider to many of America’s largest companies and their brands. As marketing partners, these companies look for our team to bring their brand promotions to life and ensure a successful experience for their customers. We serve a variety of industries and companies including Consumer Package Goods, Pharmaceutical, Manufacturing, Automotive, Outdoor Products, Retailers and more. From Sweepstakes, Games and Contests to ongoing Loyalty Marketing Programs, we have solutions to meet and exceed our clients expectations.
Arrowhead Promotion and Fulfillment is looking for a Client Relationship Manager (Account Manager) to develop and grow relationships of assigned clients and growth of client sales. The Client Relationship Manager position is located in Grand Rapids, MN and is responsible for assuring departments working on client programs have clear and concise information about programs, along with leading, coaching and developing Account Coordinators and Account Support Assistants. Arrowhead offers a variety of benefits including:
Requirements
Client Relationship Manager Essential Duties and Responsibilities (other duties may be assigned as necessary):
Client Relationship Manager Skills/Qualifications:
Client Relationship Manager Physical Demands and Work Environment:
The Client Relationship Manager job description lists the minimum qualifications and experience for this role and is not all-inclusive. Other responsibilities may be assigned at any time. Arrowhead Promotion and Fulfillment Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws.
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