IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Summary: Business Relationship Manager for interacting with business facing teams as a member of the Application Development team. The role of the Business Relationship manager is to evolve and grow the Prominence Health technology applications and technology platforms used throughout the organization through strategy, process improvement, feature expansion, new product ideas, design, and implementation of innovative solutions. This role will effectively lead business facing application projects by collaborating with all Prominence Health business departments, internal IT teams, and external partners/vendors to ideate, develop and deliver strategic solutions. In addition, this role is responsible for leading the deployment and adoption of the Prominence Health applications/platforms. Successful candidates will have the combination of business acumen, strategic IT alignment, project management capabilities, product management skills, and technical expertise. Will have also led the ideation and creation of new products.
Qualifications and Requirements:
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