IT Vendor Relationship Manager jobs in Richland, WA

IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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IT Support Specialist
  • WA River Protection Solutions
  • Richland, WA FULL_TIME
  • Position Number
    38827

    Company
    WA River Protection Solutions

    City/State
    Richland, WA

    Location
    2435 Stevens

    Posted
    03/12/2024

    Closes
    03/19/2024

    Regular/Temporary
    Regular

    Full/Part-Time
    Full-Time



    Job Responsibilities/Duties
    Washington River Protection Solutions (WRPS) seeks an IT Support Specialist to provide IT support in the areas including, but not limited to Windows operating system and software applications. The individual will troubleshoot issues, sometimes interfacing between the site IT provider and WRPS employee, to provide guidance on solutions and answer questions as it relates to IT. The IT Support Specialist is responsible for following WRPS guidelines when installing, updating, troubleshooting and removing standard and non-standard software that is approved for use.

    The IT Support Specialist responsibilities will include but not be limited to the following:
    • Based on requests from the Legal department, preserve hard drives of selected exiting employee's computers when they leave.
    • Assists in software registration – HSRB, SECB, HISI software grade and registration.
    • Interface with Information Resource Management (IRM) and Operational Services Management (OSM) to answer questions and provide information from a technical perspective.
    • Interface with appropriate contacts at site IT service provider to relay advanced requests or advanced issues.
    • Review administrative account requests and vet for legitimacy and make recommendations accordingly.
    • Review (for allowable purchases) and approve Automated Data Processing (ADP) orders for CIO office.
    • Serve as Admin for ADP application and monitor ADP mailbox for questions from users.
    • Oversee all computer hardware inventory for new employees and administer WRPS computer refresh program.
    • Develop monthly metrics for ADP ordering to track types and numbers of items ordered as well as how many forms were entered and where they came from (200W, 200E, etc…).
    • Provide monthly metric to OSM and IRM regarding work performance.
    • Review billing for users with email on personally owned devices versus stipends to keep alignment of services.
    • Interfaces with cybersecurity to identify and resolve issues or concerns or provide input on WRPS' behalf.
    • Take on management of projects with site IT service provider as necessary or as a special assignment.
    • Periodic review of administrative access to ensure compliance.
    • Assists in supervising employees and acting in a lead role for the IT Support group of WRPS.
    • Mentor and guide team members.
    • Delegate and assign work to team members.
    • Use advanced knowledge of role and technical expertise to offer suggestions and provide solutions.
    • Assist in annual performance reviews and discussions on career planning.
    • Complete understanding of the applicable company policies and procedures and local, state and federal regulations.
    • Other duties as assigned.

    Required Qualifications
    Grade 18:
    Bachelor's degree (BA/BS) in Information Technology or other related degree and Eight (8) years of experience in performing activities typical to IT technical support to include leadership experience, or equivalent education and/or experience.

    Grade 19:
    Bachelor's degree (BA/BS) in Information Technology or other related degree and Nine (9) years of experience in performing activities typical to IT technical support to include leadership experience, or equivalent education and/or experience.

    Note the essential duties for this grade level are like that of the previous grade level, however the scope of responsibility is significantly larger, and the expected level of performance is greatly increased.

    Desired Qualifications
    *Excellent communication skills
    • Background/experience in project management
    • Proven ability to effectively manage multiple tasks simultaneously

    Compensation & Benefits
    Grade 18:
    Hiring Range Minimum: $104,175
    Hiring Range Maximum: $131,425

    Grade 19:
    Hiring Range Minimum: $114,475
    Hiring Range Maximum: $144,325

    WRPS offers a comprehensive benefits package to include medical/dental/vision, short-and long-term disability, life insurance, 401(k) with employer match, and paid time off. For a full list of benefits please visit https://hmis.hanford.gov/hr/page.cfm/HEWTBenefits

    In accordance with the company's philosophy on compensation for exempt and salaried non-exempt employees, WRPS takes into consideration a variety of factors when determining initial salary to include assigned job scope and responsibility, a candidate's qualifications as compared to internal comparators performing in a similar role, and the external labor market. A salary offer will be made within the targeted hiring range posted. Note a candidate's prior salary history will not be taken into consideration.

    Relocation Funding Provided
    Yes

    U.S. Citizenship Required
    Yes

    Clearance Required
    No

    Job Classification
    Exempt

    Shift Work Required
    No
  • Just Posted

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IT Service Technician
  • Arthur Grand Technologies Inc
  • Richland, WA CONTRACTOR
  • Position: Info Service Center TechnicianLocation: Richland, WA (Onsite)Long Term Contract Positions located at the Construction Site (22 miles north of Richland) work a 4 x 10 schedule, M-Th, 6:30 a.m...
  • 1 Day Ago

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IT Systems Analyst II
  • GESA CREDIT UNION
  • Richland, WA OTHER
  • Job Details Level: Experienced Job Location: South Richland HQ - Richland, WA Position Type: Full Time - Hourly Education Level: 2 Year Degree Salary Range: $26.54 - $39.81 Hourly Job Shift: Day Job C...
  • Just Posted

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IT Telecom Engineer
  • GESA CREDIT UNION
  • Richland, WA OTHER
  • Job Details Level: Experienced Job Location: South Richland HQ - Richland, WA Position Type: Full Time - Salary Education Level: 2 Year Degree Salary Range: $62,572.37 - $93,858.55 Salary DescriptionT...
  • 2 Months Ago

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IT Systems Analyst (Limited Term)
  • City of Richland
  • Richland, WA FULL_TIME
  • Target Hiring Range: $38.00 to $45.60 hourly (DOQ). ** This is a limited term opportunity, not to exceed one year. Benefit eligible. ** GENERAL SUMMARYPerforms difficult technical work gathering and p...
  • Just Posted

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IT Support Technician/ Helpdesk technician
  • Arthur Grand Technologies Inc
  • Richland, WA CONTRACTOR
  • Position: Info Tech Staff I-IS&T Service Center Technician Location: Richland, WA (Day 1 Onsite) Duration: Long Term Contract Basic Qualifications: BA/BS in Computer Science, Information Technology or...
  • 1 Day Ago

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0 IT Vendor Relationship Manager jobs found in Richland, WA area

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Accounts Payable and Receivable
  • Bruce Mechancial
  • Kennewick, WA
  • Job Description Job Description Our company is currently seeking an Accounts Receivable Accounts Payable to join our tea...
  • 3/18/2024 12:00:00 AM

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Manager Radiological QA & Regulatory Compliance
  • Republic Services, Inc.
  • Richland, WA
  • Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world. W...
  • 3/18/2024 12:00:00 AM

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Project Manager I - Nuclear Projects
  • Volt
  • Richland, WA
  • Volt is immediately hiring for a Project Manager I in Richland, WA. Position Type: Full time (Contract) Duration: 12 mon...
  • 3/17/2024 12:00:00 AM

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Procedure Writer (Technical Writer/Editor)- 2995
  • Navarro Inc.
  • Richland, WA
  • Navarro Research and Engineering is recruiting for a Procedure Writer in Richland, WA. Navarro Research & Engineering is...
  • 3/17/2024 12:00:00 AM

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Reporting and Compliance
  • BASIN DISPOSAL INC
  • Pasco, WA
  • Job Details Job Location Osprey - Pasco, WA Position Type On-Site Education Level 2 Year Degree Salary Range $28.44 - $3...
  • 3/16/2024 12:00:00 AM

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Merchandise and Stocking Assistant
  • Sams Club
  • West Richland, WA
  • Responsibilities From every day needs to special occasions, members need you, as their mini tour guide, to take them tha...
  • 3/16/2024 12:00:00 AM

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Smart Maintenance Agent - Work From Home>
  • AppFolio
  • Richland, WA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Health benefits / 401k matching / PTO - As a...
  • 3/15/2024 12:00:00 AM

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Project Manager II/I - New Nuclear
  • Energy Northwest
  • Richland, WA
  • It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and...
  • 3/15/2024 12:00:00 AM

Richland (/ˈrɪtʃlənd/) is a city in Benton County in the southeastern part of the State of Washington, at the confluence of the Yakima and the Columbia Rivers. As of the 2010 census, the city's population was 48,058. July 1, 2017, estimates from the Census Bureau put the city's population at 56,243. Along with the nearby cities of Pasco and Kennewick, Richland is one of the Tri-Cities, and is home to the Hanford nuclear site. Richland is located at 46°16′47″N 119°16′53″W / 46.27972°N 119.28139°W / 46.27972; -119.28139 (46.279657, -119.281377). According to the United States Census Bureau, t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Manager jobs
$136,054 to $183,048
Richland, Washington area prices
were up 2.9% from a year ago

IT Vendor Relationship Manager in Bradenton, FL
This role will lead and support the vendor management lifecycle, working transversally with IT, purchasing, finance, and legal functions to support the vendor management discipline for technology at Seattle Genetics.
December 22, 2019
IT Vendor Relationship Manager in La Crosse, WI
Based on our compensation data, the estimated salary potential for IT Vendor Relationship Manager will increase 16 % over 5 years.
February 07, 2020
IT Vendor Relationship Manager in Frankfort, KY
The Vendor Relationship Manager must have experience with technology planning and budgeting as well as familiarity with effective vendor and supplier management strategies will all be critical to the success.
January 08, 2020