IT Vendor Relationship Manager jobs in San Francisco, CA
IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added IT Vendor Relationship Manager jobs
- The World's Largest Social Network
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San Francisco, CA
FULL_TIME
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HireArt is helping the world’s largest social network hire a Vendor Operations Manager to support the company's Product Quality and Vendor Management teams by taking charge of tool access for vendor resources, database management, the coordination of vendor business reviews, and vendor compliance with all corporate and team training requirements.
As a Vendor Operations Manager, your responsibilities will include:
- Vendor Worker Access Management:
- Coordinate the onboarding and offboarding of Vendor Workers on the company's proprietary tools and corporate systems by working closely with Vendor Companies and the Contingent Workforce team.
- Maintain a large database of approved, active Vendor Workers and support their periodic systems access renewals.
- Communicate tool access status to Vendor Companies.
- Troubleshoot vendor access issues,
- Create vendor-specific tooling permission rule sets.
- Stay up-to-date via internal discussion and collaboration groups on the company's evolving policies and trainings applicable for vendors.
- Vendor Onboarding:
- Facilitate in-person and remote video vendor training sessions.
- Coordinate the collection and exchange of test files with internal stakeholders and vendors, i.e. file hand-off.
- Provide vendors with weekly testing results and query support.
- Track status of testing processes and provide updates to stakeholders.
- Documentation:
- Support the creation and maintenance of end-to-end process documentation, i.e. candidate discovery through on-boarding/off-boarding, and production.
- Create and maintain ‘how-to’ documentation for new hires.
- Suggest process improvements and document new processes as created.
- Maintain standardized file formats and folder structure.
- Vendor Performance Management:
- Coordinate business review meetings with vendor contacts and internal stakeholders.
- Using google suite tools, create surveys (and compile results) as well as presentations.
- Miscellaneous:
- Monthly performance meetings with vendors.
- Assist in various reporting, e.g. headcount and purchase tracking.
- Validate invoice compliance.
- Pre-tax commuter benefits
- Employer (HireArt) Subsidized healthcare benefits
- Flexible Spending Account for healthcare-related costs
- HireArt covers all costs for short and long term disability and life insurance
- 401k package
- Bachelor' degree in relevant discipline
- 3 years experience with vendor and/or project management
- 3 years of experience in Quality Assurance
- Good with google suite
- Database administration experience
- Ability to communicate clearly and efficiently
- Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment
- Experience working with business process tools
- Familiarity with Meta Platforms (i.e. Facebook, Instagram, Messenger, and Oculus)
- Knowledge of additional languages other than English
- Data analytics and visualization experience
- Active directory experience
HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp. - 22 Days Ago
- Charles Schwab Inc.
-
San Francisco, CA
FULL_TIME
- Your Opportunity Advisor Services, the leading provider of custodial, operational and trading support for independent fee-based investment advisors is looking for a sales person like you! Our heritage...
- 16 Days Ago
- Redwood Trust Inc
-
Valley, CA
FULL_TIME
- CoreVest American Finance (CAF) is the leading provider of debt financing for residential real estate investors. We provide credit lines for acquisitions as well as long term debt for rental propertie...
- 10 Days Ago
- Bank of Marin
-
San Francisco, CA
FULL_TIME
- Bank of Marin, voted by our employees as one of the “Best Places to Work” in the North Bay Business Journal, is seeking a Relationship Manager to join our Commercial Banking Office in San Francisco. T...
- Just Posted
- BANK OF MARIN
-
San Francisco, CA
FULL_TIME
- Bank of Marin, voted by our employees as one of the “Best Places to Work” in the North Bay Business Journal, is seeking a Relationship Manager to join our Commercial Banking Office in San Francisco. T...
- 1 Month Ago
- Flow
-
San Francisco, CA
FULL_TIME
- Relationship Manager, Client Coverage About Flow Flow is at the forefront of revolutionizing private market funds with our innovative Investor Lifecycle Management Platform. As a leading B2B SaaS prov...
- 2 Months Ago
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