IT Vendor Relationship Manager jobs in Santa Cruz, CA

IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Business Manager / Relationship Manager / Account Manager
  • Superior Foods International
  • Watsonville, CA FULL_TIME
  • Superior Foods International (SFI) is a global importer, distributor, and manufacturer of frozen fruits, vegetables, and value-added meals. Over the past four decades, we have built a culture that is authentic, purpose driven, personal, and dynamic. Every employee has the opportunity to make a positive impact no matter their role. Our 75 employees (and growing) are some of the most passionate, talented, self-driven, empowered, and diverse people in the industry.

    SFI is seeking a Customer Business Manager to join our Sales team in our Watsonville headquarters. The Customer Business Manager is responsible for managing every aspect of the customer relationship, which includes aspects of customer service, sales support, product development, project management, and logistics.

    Key Responsibilities:

    • Manage customer relationships and daily business needs via phone, email, and in-person meetings
    • Work with Sales Lead to coordinate seasonal demand planning of core crops and create formal sales quotes for new and existing business
    • Work with Logistics and Inventory teams to obtain freight quotes and warehouse rates
    • Prepare and distribute weekly status reports and analyze changes to shipping schedules, impact to customer, and viable solutions to concerns
    • Compile shipping priorities to ensure scheduling of highest priority loads; distribute Certificate of Analysis, packing lists, FDA proceeds, and quality paperwork for load deliveries
    • Assist in annual rebooking of non-bid items, coordinating final quotes, and confirmation of business in conjunction with Sales Lead and Sales Executive
    • Enter contracts, purchase orders, sales memos, transfers, credits, debits, and rebills into database and maintain updated online repository of pricing quotes and customer contracts
    • Qualify in-bound leads from companies not currently sold; coordinate customer approval and supplier setup documents with Quality Assurance/Food Safety, Accounting, and Supply Management teams
    • Work with Accounts Payable and Accounts Receivable to ensure accurate and timely payment of invoices and correction of short payments and overpayments
    • Lead cross-departmental Opportunity Meetings to facilitate successful implementation of new brand launches, large new or recurring business bids, or new contract opportunities
    • Create sales presentations for quarterly business reviews or customer visits
    • Assist in coordination of trade shows, customer conferences, and expositions

    Required Skills and Experience:

    • 3 years' experience in customer service, sales support, logistics, hospitality, project management, or similar position; food industry experience a strong plus
    • Excellent written and verbal communication and strong customer service skills
    • Proficiency in Outlook, Excel, Word, and PowerPoint
    • Skilled problem solver with ability to exercise good judgment with minimal work direction
    • Proactive and self-driven with ability to work well independently or as part of a team
    • Ability to multitask and work effectively with conflicting priorities and changing deadlines
    • Highly organized with strong time management and prioritization skills

    Compensation and Benefits:

    The target hiring range for this position is: $65,000 - $85,000 per year. Compensation is based on a variety of relevant factors, including prior work experience, skills, professional qualifications, and internal pay equity.

    Our benefits include:

    • Medical, dental, vision, life, and disability insurance
    • 401(k) retirement plan with 3% company contribution
    • 15 vacation days, 5 sick days, and 10 holidays annually
    • Community outreach opportunities and 40 hours of paid volunteer time per year
    • Career development opportunities, employee referral bonus, and frozen food reimbursement

    About Us:

    Superior Foods is based in Watsonville, in the heart of the fertile central California coast. We are a global supplier of frozen fruits, vegetables, and frozen meals for the retail, industrial, club, and foodservice markets. Our supply base spans more than 25 countries and gives us the advantage of staggered growing seasons, geographical diversification, and access to reliable supply.

    Our core values center around trust, transparency, and credibility, which have been instrumental to our success. Our company's purpose is to use business as a force for good and to significantly and sustainable improve the lives and well-being of the people within our communities. We are leaders in social responsibility, and we are dedicated to the reciprocal success of everyone we touch.

    If you are a talented Customer Business Manager and embrace SFI's core values of trust, reliability, integrity, food safety, innovation, and community, we'd love to hear from you!


    Key Words: Customer Service * Sales Support * Logistics * Project Management * Account Management * Relationship Management * Food Industry * Frozen Foods *

  • 1 Month Ago

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Arts IT Manager
  • University of California Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • Arts IT Manager Location: Santa Cruz Job ID: 44137 JOB POSTING NOTIFICATIONS UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy...
  • 6 Days Ago

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Python Developer
  • 360 IT Professionals
  • Santa Cruz, CA FULL_TIME
  • Company DescriptionUS IT solutions is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and I...
  • 3 Days Ago

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Grower Relationship Coordinator, Seasonal
  • Dole Food Company, Inc.
  • Watsonville, CA FULL_TIME
  • Grower Relationship Coordinator, Seasonal Category Agriculture Field Ops All Locations Watsonville, California Position Type Temporary Tracking Code 2469-990 GENERAL DESCRIPTION / PRIMARY PURPOSE Resp...
  • 1 Day Ago

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Relationship Banker - Capitola Branch - Captiola, CA
  • JPMorgan Chase
  • Capitola, CA FULL_TIME
  • You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers....
  • 2 Days Ago

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Senior IT Network Engineer
  • Joby Aviation
  • Santa Cruz, CA FULL_TIME
  • Joby OverviewLocated in Northern California, the team at Joby Aviation is driven by our goal of creating an affordable, all-electric air transportation system. Imagine a piloted air taxi that takes of...
  • 10 Days Ago

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0 IT Vendor Relationship Manager jobs found in Santa Cruz, CA area

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Hardware Material Tracking Specialist
  • Russell Tobin & Associates
  • Cupertino, CA
  • What are we looking for in our Hardware Material Tracking Specialist? Job Details: Job Title – EE Technician (Hardware M...
  • 3/19/2024 12:00:00 AM

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Procurement Specialist
  • Gulfstream SP
  • Sunnyvale, CA
  • Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Op...
  • 3/17/2024 12:00:00 AM

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Global Supply Manager, Custom Silicon
  • Tesla Motors
  • Palo Alto, CA
  • The Role We are looking for a highly skilled and motivated Global Supply Manager to support our development teams and co...
  • 3/17/2024 12:00:00 AM

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Program Manager - Publishing Services
  • Meta
  • Sunnyvale, CA
  • Reality Labs is seeking an experienced program manager with significant partner management and/or developer relations ex...
  • 3/17/2024 12:00:00 AM

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District Manager
  • Public Storage Inc
  • San Jose, CA
  • **District Manager** **Job Description** **Company Description** **$118,000 in Your First Year!** Stock Award upon Hire ...
  • 3/17/2024 12:00:00 AM

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Junior Accountant - Construction
  • Burton Design and Construction, LLC
  • Los Gatos, CA
  • Job Description Job Description Office Manager - Junior Accountant Office Manager duties: Draft correspondences and othe...
  • 3/17/2024 12:00:00 AM

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Hardware Material Tracking Specialist
  • Russell Tobin
  • Cupertino, CA
  • Job Description Job Description Job Details: Job Title – EE Technician (Hardware Material Tracking Specialist) Contract ...
  • 3/15/2024 12:00:00 AM

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Community Manager
  • Rutherford Management Company
  • Capitola, CA
  • COMMUNITY MANAGER Rutherford Management Company is seeking to hire a full-time Community Manager for a multi-family prop...
  • 3/15/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Vendor Relationship Manager jobs
$143,563 to $193,151
Santa Cruz, California area prices
were up 2.5% from a year ago

IT Vendor Relationship Manager in Bradenton, FL
This role will lead and support the vendor management lifecycle, working transversally with IT, purchasing, finance, and legal functions to support the vendor management discipline for technology at Seattle Genetics.
December 22, 2019
IT Vendor Relationship Manager in La Crosse, WI
Based on our compensation data, the estimated salary potential for IT Vendor Relationship Manager will increase 16 % over 5 years.
February 07, 2020
IT Vendor Relationship Manager in Frankfort, KY
The Vendor Relationship Manager must have experience with technology planning and budgeting as well as familiarity with effective vendor and supplier management strategies will all be critical to the success.
January 08, 2020