IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Superior Foods International (SFI) is a global importer, distributor, and manufacturer of frozen fruits, vegetables, and value-added meals. Over the past four decades, we have built a culture that is authentic, purpose driven, personal, and dynamic. Every employee has the opportunity to make a positive impact no matter their role. Our 75 employees (and growing) are some of the most passionate, talented, self-driven, empowered, and diverse people in the industry.
SFI is seeking a Customer Business Manager to join our Sales team in our Watsonville headquarters. The Customer Business Manager is responsible for managing every aspect of the customer relationship, which includes aspects of customer service, sales support, product development, project management, and logistics.
Key Responsibilities:
Required Skills and Experience:
Compensation and Benefits:
The target hiring range for this position is: $65,000 - $85,000 per year. Compensation is based on a variety of relevant factors, including prior work experience, skills, professional qualifications, and internal pay equity.
Our benefits include:
About Us:
Superior Foods is based in Watsonville, in the heart of the fertile central California coast. We are a global supplier of frozen fruits, vegetables, and frozen meals for the retail, industrial, club, and foodservice markets. Our supply base spans more than 25 countries and gives us the advantage of staggered growing seasons, geographical diversification, and access to reliable supply.
Our core values center around trust, transparency, and credibility, which have been instrumental to our success. Our company's purpose is to use business as a force for good and to significantly and sustainable improve the lives and well-being of the people within our communities. We are leaders in social responsibility, and we are dedicated to the reciprocal success of everyone we touch.
If you are a talented Customer Business Manager and embrace SFI's core values of trust, reliability, integrity, food safety, innovation, and community, we'd love to hear from you!
Key Words: Customer Service * Sales Support * Logistics * Project Management * Account Management * Relationship Management * Food Industry * Frozen Foods *
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