Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
MANAGER
Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game – and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.
GAME DAY
Our Managers are on the front line, operating our sports bars on a day to day basis.
As a To Go/People Manager, you'll be responsible for overseeing the Hospitality/Take-Out/Delivery Team Member execution and overall performance. It will be up to you to make sure that operations are running smoothly while providing the ultimate experience for our sports fans. You'll also be responsible for ensuring our team is fully staffed with All Pros and that we are constantly helping our team get better through on-going training and development.
As a Service/Profit Manager, you'll be responsible for overseeing Front of House (FOH) operations and will directly oversee all Servers and Bartenders. It will be up to you to make sure that FOH operations are running smoothly while providing the ultimate experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough, you'll also ensure that we have a game plan to address any and all opportunities to strengthen our bottom line.
As an Operations & Kitchen Restaurant Manager, you'll be responsible for overseeing the kitchen. Why do we call it Heart of House (HOH)? Our kitchen is the heart of our restaurants, this is where most of the magic happens. You'll be responsible for the execution and performance of the HOH. You'll also be responsible for ensuring that we are meeting all food safety and sanitation standards, that all of our equipment is in great shape, and that we are clean, clean, clean!
WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE
BRAG FACTOR
You'll be working for the hottest brand around and have tons of fun doing it. As a Manager, you'll be eligible for quarterly bonuses, an annual performance based wage review and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our managers. From learning and development to career progression - we've got it covered. Did we mention that you'll never miss a sporting event ever again?
You are applying for work for a franchisee Compleat Hospitality of Buffalo Wild Wings, not Buffalo Wild Wings Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
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