Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Are you a confident, team oriented individual with outstanding technology skills and attention to detail? The Insurance Center is currently searching for a candidate with these qualities to join our team as an Implementation Consultant. The Implementation Consultant is responsible for implementing new services for clients, ensuring a seamless integration.
Responsibilities:
Required Qualifications:
Associates Degree and two to three years of related experience and/or training; or equivalent combination of education and experience. IT-related experience including strong knowledge of Word, Excel, Outlook and proficient internet navigation required. Employee benefits knowledge and administration a plus. Solid organizational skills including attention to detail and multitasking skills. Skill and ability to organize and prioritize work with minimal supervision, meet deadlines, and interact in a professional business manner with inside and outside customers.
Availability and willingness for occasional travel to outside client, meeting or conference requiring
Valid Wisconsin driver's license and reliable transportation
Willingness to secure WI Life, Health & Accident Insurance License.
Preferred Qualifications:
Proficiency and experience with benefit administration platforms and presentation technologies
Knowledge of employee benefits and tax advantaged benefit programs
Previous experience in Benefits Administration, working with insurance brokers and/or carriers or in the health insurance industry.
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