Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
General Summary: Supports the General manager by providing direction and support to hourly employees within franchised or corporate establishments by either performing or supervising the following duties throughout a standard 50 to 55 hour workweek. Position reports to the General Manager and requires minimal supervision.
Essential Duties & Responsibilities:
Requirements
Required Knowledge, Skills, & Abilities:
Education & Experience: High School diploma or equivalency as determined by management.
Certifications/Licenses: Food Service Manager Certificate and completion of M.I.T. Program.
Physical & Mental Requirements:
Working Conditions:
Position is in a climate-controlled establishment. Employees will be exposed to temperature extremes of heat or cold in conjunction with internal conditions as warranted for the preservation or preparation of food handling.
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