Implementation Manager jobs in Saint Petersburg, FL

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Job Description

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the Team:

At Payrix, we are a global team of passionate Client Facing, Financial Services and Technology experts. We provide vertical software companies with an all-in-one platform and white-glove implementation approach to capitalize on the opportunities for growth, innovation, and transformation within embedded payments. 

About the role:

As an Sr Implementation Project Manager, you will be responsible for leading clients with best practices to quickly and efficiently integrate with the Payrix platform. The project manager is accountable for the success and satisfaction of the implementation project.

What you will be doing

• Lead and manage implementation projects for new and existing clients utilizing best practices for integration based on client profile and subscribed services.

• Lead and organize virtual meetings with clients

• Establish and manage comprehensive project plans with communication cadence and progress checkpoints, addressing potential needs proactively where possible and reactively where necessary.

• Utilize 3rd party software, Onboard, to manage tasks assigned to partners

• Collaborate with internal teams to ensure a continuous understanding of client goals, deadlines and challenges, leading changes in approach as necessary.

• Implement according to Payrix standards, and be flexible enough to meet the needs of assigned clients.

• Manage initial scope of work and be responsible for addressing scope changes to meet client needs.

• Responds to customer product inquiries via phone or in writing via internet-based chat sessions or email.

• Builds expert level knowledge of company products and services, and may be tasked to introduce new products.

What you bring:

• 3 years of experience in a client-facing role managing SaaS or payments projects 

• Experience managing technical projects or integrations

• Experience working in a high-growth, startup environment

• Bachelor's degree in business, computer science, or equivalent

• Exceptional written and verbal communications and organizational skills

What we offer you

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in the payment industry

• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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