Implementation Manager jobs in Santa Cruz, CA

Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Business Manager / Relationship Manager / Account Manager
  • Superior Foods International
  • Watsonville, CA FULL_TIME
  • Superior Foods International (SFI) is a global importer, distributor, and manufacturer of frozen fruits, vegetables, and value-added meals. Over the past four decades, we have built a culture that is authentic, purpose driven, personal, and dynamic. Every employee has the opportunity to make a positive impact no matter their role. Our 75 employees (and growing) are some of the most passionate, talented, self-driven, empowered, and diverse people in the industry.

    SFI is seeking a Customer Business Manager to join our Sales team in our Watsonville headquarters. The Customer Business Manager is responsible for managing every aspect of the customer relationship, which includes aspects of customer service, sales support, product development, project management, and logistics.

    Key Responsibilities:

    • Manage customer relationships and daily business needs via phone, email, and in-person meetings
    • Work with Sales Lead to coordinate seasonal demand planning of core crops and create formal sales quotes for new and existing business
    • Work with Logistics and Inventory teams to obtain freight quotes and warehouse rates
    • Prepare and distribute weekly status reports and analyze changes to shipping schedules, impact to customer, and viable solutions to concerns
    • Compile shipping priorities to ensure scheduling of highest priority loads; distribute Certificate of Analysis, packing lists, FDA proceeds, and quality paperwork for load deliveries
    • Assist in annual rebooking of non-bid items, coordinating final quotes, and confirmation of business in conjunction with Sales Lead and Sales Executive
    • Enter contracts, purchase orders, sales memos, transfers, credits, debits, and rebills into database and maintain updated online repository of pricing quotes and customer contracts
    • Qualify in-bound leads from companies not currently sold; coordinate customer approval and supplier setup documents with Quality Assurance/Food Safety, Accounting, and Supply Management teams
    • Work with Accounts Payable and Accounts Receivable to ensure accurate and timely payment of invoices and correction of short payments and overpayments
    • Lead cross-departmental Opportunity Meetings to facilitate successful implementation of new brand launches, large new or recurring business bids, or new contract opportunities
    • Create sales presentations for quarterly business reviews or customer visits
    • Assist in coordination of trade shows, customer conferences, and expositions

    Required Skills and Experience:

    • 3 years' experience in customer service, sales support, logistics, hospitality, project management, or similar position; food industry experience a strong plus
    • Excellent written and verbal communication and strong customer service skills
    • Proficiency in Outlook, Excel, Word, and PowerPoint
    • Skilled problem solver with ability to exercise good judgment with minimal work direction
    • Proactive and self-driven with ability to work well independently or as part of a team
    • Ability to multitask and work effectively with conflicting priorities and changing deadlines
    • Highly organized with strong time management and prioritization skills

    Compensation and Benefits:

    The target hiring range for this position is: $65,000 - $85,000 per year. Compensation is based on a variety of relevant factors, including prior work experience, skills, professional qualifications, and internal pay equity.

    Our benefits include:

    • Medical, dental, vision, life, and disability insurance
    • 401(k) retirement plan with 3% company contribution
    • 15 vacation days, 5 sick days, and 10 holidays annually
    • Community outreach opportunities and 40 hours of paid volunteer time per year
    • Career development opportunities, employee referral bonus, and frozen food reimbursement

    About Us:

    Superior Foods is based in Watsonville, in the heart of the fertile central California coast. We are a global supplier of frozen fruits, vegetables, and frozen meals for the retail, industrial, club, and foodservice markets. Our supply base spans more than 25 countries and gives us the advantage of staggered growing seasons, geographical diversification, and access to reliable supply.

    Our core values center around trust, transparency, and credibility, which have been instrumental to our success. Our company's purpose is to use business as a force for good and to significantly and sustainable improve the lives and well-being of the people within our communities. We are leaders in social responsibility, and we are dedicated to the reciprocal success of everyone we touch.

    If you are a talented Customer Business Manager and embrace SFI's core values of trust, reliability, integrity, food safety, innovation, and community, we'd love to hear from you!


    Key Words: Customer Service * Sales Support * Logistics * Project Management * Account Management * Relationship Management * Food Industry * Frozen Foods *

  • 1 Month Ago

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Product Manager
  • SCN BestCo
  • Santa Cruz, CA FULL_TIME
  • We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probi...
  • 9 Days Ago

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Finance Manager
  • Ocean Honda - Santa Cruz
  • Soquel, CA FULL_TIME
  • Finance & Insurance Manager Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, custo...
  • 9 Days Ago

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Assistant Manager
  • Applebee’s, Flynn Restaurant Group
  • Watsonville, CA FULL_TIME
  • Fun. Flexibility. Growth.Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job a...
  • 10 Days Ago

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Facilities Manager
  • Cruzio Internet / Santa Cruz Fiber
  • Santa Cruz, CA FULL_TIME
  • Starting Salary$25/hourVacation time, medical and dental benefits after 90 days.Free home internet and access to Cruzioworks coworking facility Job TypeFull-time Shift and ScheduleTypical schedule wou...
  • 10 Days Ago

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Nurse Manager
  • Camp Recovery Center
  • Scotts, CA OTHER
  • Overview Full Time Week Days Recovery/Addiction RNs- - The Camp Recovery Center in Scotts Valley, CA (near Santa Cruz and San Jose, CA) Join our team today! The Camp Recovery Center is a 74-bed treatm...
  • 12 Days Ago

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0 Implementation Manager jobs found in Santa Cruz, CA area

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Interim School Support Manager
  • Aspire Public Schools
  • Palo Alto, CA
  • Aspire East Palo Alto Charter Academy in East Palo Alto is currently looking for an Interim School Support Manager start...
  • 3/18/2024 12:00:00 AM

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Social Media Manager
  • EarnIn
  • Palo Alto, CA
  • About EarnIn: As one of the first pioneers of earned wage access, our passion at EarnIn is building products that delive...
  • 3/17/2024 12:00:00 AM

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Power Resources Markets Manager
  • Central Coast Community Energy
  • Monterey, CA
  • Salary : $121,914.00 - $187,560.00 Annually Location : Monterey, CA Job Type: Full-Time 1 Remote Employment: Remote Opti...
  • 3/17/2024 12:00:00 AM

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Sr Business Analyst or Manager – R&D Systems
  • Celito Tech, Inc.
  • **This position can be Remote, Hybrid and/or Onsite** The Celito Team The Celito Team architects the buildout of simplif...
  • 3/16/2024 12:00:00 AM

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Technical Support Engineer - Remote - Weekend Shift
  • PayNearMe
  • Santa Clara, CA
  • Company Description PayNearMe develops award-winning technology to facilitate the end-to-end customer payment experience...
  • 3/16/2024 12:00:00 AM

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Corporate Security Director
  • Pinkerton Consulting & Investigations, Inc.
  • San Mateo, CA
  • The Corporate Security Director, assigned to one of Pinkerton's largest global clients, will be responsible for developi...
  • 3/15/2024 12:00:00 AM

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Senior Cloud Engineer - Workspaces Expert
  • Diverse Lynx
  • Palo Alto, CA
  • Job Title: Senior Cloud Engineer - Workspaces Expert Location: Palo Alto, CA - Onsite/Hybrid Duration: Contract Job Desc...
  • 3/15/2024 12:00:00 AM

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Director of Customer Success, Scale (Remote Eligible) at...
  • Careerbuilder
  • Palo Alto, CA
  • Director of Customer Success, Scale (Remote Eligible) at... Smartsheet is looking for a technology focused, strategicall...
  • 3/14/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Manager jobs
$138,362 to $199,773
Santa Cruz, California area prices
were up 2.5% from a year ago

Implementation Manager in Wilmington, DE
The sooner that an organization can start their implementation, the better.
December 19, 2019
Implementation Manager in Grand Rapids, MI
This position will be crucial for developing Privacy Manager in the EU.
January 27, 2020
Implementation Manager in Amarillo, TX
Leads a matrixed team of implementation project resources (Implementation Consultants, Field Engineering, Forms Fulfillment, Networking, etc) in the execution of remote and onsite client software implementations.
January 06, 2020