Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
ABOUT THE ROLE:
As a member of the Network Operations team, the Contract Implementation Coordinator will provide support to the development, maintenance and effective operations of the XO provider network. Your primary focus will be to support the contracting and credentialing processes. By utilizing your analytical expertise and attention to detail, you will contribute to improving the efficiency and effectiveness of our provider network operations.
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EXPERIENCE and EDUCATION REQUIRED:
KEY PERSONAL AND PROFESSIONAL ATTRIBUTES:
Accountability:
Critically Thinking:
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