Implementation Manager jobs in Tampa, FL

Implementation Manager manages a team of implementation specialists responsible for installing and deploying technical systems, software, hardware, or solutions. Ensures the team is following department policies and procedures. Being an Implementation Manager manages and supports multiple implementation projects. Assesses client's requirements, develops scopes and cost estimates, and creates project plans and schedules. Additionally, Implementation Manager ensures that implementations are completed on time, within budget, and meet client expectations. Responds to and resolves escalated client issues during or after implementations. Troubleshoots and recommends solutions to implementation problems or challenges. May be involved in pre-sales product demonstrations or assist in developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a director. The Implementation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Implementation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Client Implementation Team Manager
  • Wellsync
  • Tampa, FL FULL_TIME
  • Client Implementation Team Manager

    Overview

    As the Client Implementation Team Manager, you will lead a team responsible for the successful onboarding and implementation of new clients. You will oversee the coordination of resources, manage project timelines, and ensure the delivery of high-quality service to our clients. Additionally, you will be responsible for mentoring and developing team members, fostering a collaborative environment, and driving continuous improvement in our implementation processes.

    Responsibilities

    Team Leadership and Management:

    • Lead and motivate a team of client implementation specialists, providing guidance, support, and mentorship to ensure their success and professional growth.
    •  Set clear objectives and performance expectations for team members, conduct regular performance evaluations and providing constructive feedback.
    • Foster a collaborative and inclusive team culture, promoting open communication, knowledge sharing, and mutual respect.
    Client Onboarding and Project Management

    • Oversee the end-to-end onboarding process for new clients, ensuring a smooth transition and successful implementation of our products or services.
    • Assign projects and tasks to team members, balancing workload and skill sets to optimize efficiency and productivity.
    • Develop and maintain project plans, schedules, and budgets, monitoring progress and addressing any issues or risks that may arise.
    Client Communication and Relationship Management

    • Serve as the escalation point for client issues or concerns, working closely with team members to address and resolve them in a timely and satisfactory manner.
    • Build and maintain strong relationships with key client stakeholders, earning their trust and confidence through proactive communication and exceptional service.
    • Conduct regular status meetings with clients to review progress, gather feedback, and ensure alignment with expectations.
    Process Improvement and Quality Assurance:

    • Continuously assess and refine implementation processes and procedures to drive efficiency, consistency, and scalability.
    • Establish and monitor key performance indicators (KPIs) and metrics to measure team performance and client satisfaction.
    • Implement quality assurance measures to ensure the delivery of high-quality service and adherence to established standards.
    Training and Development

    • Identify training needs and opportunities for skill development within the team, providing training and coaching as needed to enhance capabilities and performance.
    • Facilitate knowledge sharing sessions and best practice sharing to promote learning and continuous improvement.
    • Stay abreast of industry trends, best practices, and emerging technologies related to client implementation and project management.

    Qualifications

    • Bachelor's degree in Business Administration, Information Technology, or a related field.
    • Proven experience (7 years) in client implementation, project management, or customer success, with demonstrated experience in team leadership and management.
    • Strong communication, interpersonal, and relationship-building skills.
    • Excellent organizational and problem-solving abilities, with a keen attention to detail.
    • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
    • Proficiency in project management tools (e.g., Microsoft Project, Asana, Trello) and CRM systems (e.g., Salesforce) is a plus.

    Additional Information

    • This position may require occasional travel to client sites.
    • Flexibility in working hours may be necessary to accommodate client needs and project deadlines.

    Company Culture:

    At Wellsync, we are committed to delivering exceptional value and service to our clients. We value teamwork, innovation, and continuous improvement, and we believe in investing in our people to help them reach their full potential. Join our dynamic team and play a key role in shaping the success of our clients and our organization.

    This job description serves as a general guideline and may be adjusted based on specific organizational needs and requirements 
  • 1 Month Ago

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Client Implementation Manager
  • Cuscal
  • Sydney, FL FULL_TIME
  • Job DescriptionOur client’s success is our success. And you make it happen! Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on drivi...
  • 24 Days Ago

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Pension Implementation Manager
  • Zenith American
  • Tampa, FL OTHER
  • Title: Pension Implementation Manager Department: Pension Position Type: Exempt Hours per Week : 40 Position Summary: Responsible for the implementation of new clients, system conversions of existing ...
  • 2 Months Ago

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Project Manager- MCA Implementation- C13
  • Procom
  • Tampa, FL FULL_TIME
  • Project Manager - MCA Implementation On behalf of our client in the Financial Services Sector, Procom is seeking a project manager. Project Manager - MCA Implementation Job Responsibilities Develops a...
  • 1 Month Ago

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Global Client Implementation Control Manager - Vice President
  • JPMorgan Chase
  • Tampa, FL FULL_TIME
  • Welcome to JPMorgan Chase. Are you a leader, a strategic thinker, passionate about risks and controls? You have found the right team. Transforming Global Client Implementation Control Management will ...
  • 1 Month Ago

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Senior Product Designer (Remote)
  • Lever Implementation Training Environment
  • Sydney, FL FULL_TIME
  • ________This is an example________PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.Lever was founded ten years ago to tackle the most strategi...
  • 18 Days Ago

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0 Implementation Manager jobs found in Tampa, FL area

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Bilingual (Spanish / English) Business Analyst - Operations
  • USC Consulting Group LLC
  • Tampa, FL
  • Job Description Job Description Bilingual (Spanish / English) Business Analyst - Operations USC Consulting Group is a fo...
  • 4/23/2024 12:00:00 AM

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Benefits Implementation Specialist
  • Bankers Financial Corp
  • Saint Petersburg, FL
  • Job Description Job Description DecisionHR is a Professional Employer Organization (PEO) located in St Petersburg, FL. S...
  • 4/22/2024 12:00:00 AM

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GCC - Materials Manager
  • Employee Owned Holdings, Inc.
  • Tampa, FL
  • GCC is looking for candidates who want to take the next step in their career to join our 100% employee owned company. GC...
  • 4/22/2024 12:00:00 AM

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Recreational Therapist
  • TRUECORE BEHAVIORAL SOLUTIONS
  • Tampa, FL
  • Job Details Job Location Les Peters Academy - Tampa, FL Description The following is a composite representation of the a...
  • 4/22/2024 12:00:00 AM

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Sr. HR Workday Implementation Manager
  • Interactive Resources - Ir
  • Saint Petersburg, FL
  • Job Summary: Our esteemed client is looking for a Sr. HR Workday Implementation Manager, you will play a pivotal role in...
  • 4/21/2024 12:00:00 AM

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Hadoop Administrator
  • LTIMindtree
  • Tampa, FL
  • LTIMindtree (NSE: LTIMindtree) is a global technology consulting and digital solutions Company helping more than 485 cli...
  • 4/20/2024 12:00:00 AM

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Information Systems Security Officer
  • United One Communications LLC
  • Tampa, FL
  • Job Description Job Description Job Title: Test & Safely Lead Job Location: Tampa, FL Security Clearance: An active, in-...
  • 4/19/2024 12:00:00 AM

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Construction Superintendent - TCD
  • Traffic Control Devices, LLC
  • Seffner, FL
  • Construction Superintendent Traffic Control Devices is seeking a Construction Superintendent to assist with organization...
  • 4/19/2024 12:00:00 AM

Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood. Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Manager jobs
$118,186 to $170,627
Tampa, Florida area prices
were up 1.1% from a year ago

Implementation Manager in Wilmington, DE
The sooner that an organization can start their implementation, the better.
December 19, 2019
Implementation Manager in Grand Rapids, MI
This position will be crucial for developing Privacy Manager in the EU.
January 27, 2020
Implementation Manager in Amarillo, TX
Leads a matrixed team of implementation project resources (Implementation Consultants, Field Engineering, Forms Fulfillment, Networking, etc) in the execution of remote and onsite client software implementations.
January 06, 2020