Implementation Specialist jobs in Phoenix, AZ

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Implementation Specialist
  • U.S. Bank National Association
  • Phoenix, AZ FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    Job Description

    Implementation Specialists are responsible for onboarding new customers onto TravelBank’s
    solution. Responsibilities include: consultation to determine the best configurations for the
    client’s business needs; configuring the software with and for the customer; working with
    internal teams on complex technical integrations; tracking, managing and providing regular
    updates on the progress of an implementation project; ongoing communication with client-side
    and internal stakeholders throughout the process.
    What you'll do:
    • Provide excellent customer service to your customers
    • Leverage your deep product expertise to share best practices on how your customers
    may maximize value from their investment in TravelBank
    • Acquire technical product knowledge through training, self-directed research and testing,
    and internal consultation
    • Lead client-facing kick-offs, requirement gathering sessions and configuration review
    meetings
    • Partner with internal and external technical teams to coordinate custom integration work
    • Report on project status and blockers to Customer Success leadership during weekly
    meetings
    • Train clients to a point where they are able to operate self-sufficiently and confidently on
    TravelBank’s platform
    • Conduct webinars and group training sessions to onboard our smaller, more
    independent customers
    • Share innovative ideas with peers and leadership on how to further enhance our thinking
    and focus on operational efficiency and innovation
    • Cross-functionally collaborate with the Customer Success Management team to
    understand the client needs and requirements to ensure a timely and complete
    implementation process
    What we're looking for:
    • 3 years of implementation, customer success, or customer support experience
    • Meticulous attention to detail such as workflow and processes
    • Knowledge of accounting/finance systems (e.g., Netsuite, Sage, QuickBooks) and
    accounting practices (e.g., monthly close, expense management, audit processes)
    preferred. If the prior knowledge isn’t there, this role must have the drive and aptitude to
    quickly get up to speed on core accounting concepts and processes.
    • Strong interpersonal skills including clear communication and collaboration; ability to
    coach and train customers effectively
    • Competence and comfort presenting to C-level executives
    • Highly organized individual with the ability to handle multiple projects simultaneously on
    tight timelines
    • Growth mindset with drive to continuously improve

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits:

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

    • Healthcare (medical, dental, vision)

    • Basic term and optional term life insurance

    • Short-term and long-term disability

    • Pregnancy disability and parental leave

    • 401(k) and employer-funded retirement plan

    • Paid vacation (from two to five weeks depending on salary grade and tenure)

    • Up to 11 paid holiday opportunities

    • Adoption assistance

    • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    EEO is the Law

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $90,100.00 - $106,000.00 - $116,600.00

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
  • Just Posted

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Implementation specialist
  • Rise Technical
  • Phoenix, AZ FULL_TIME
  • ERP Implementation Specialist (Infor M3) $90'000- $120,000 Bonus Pay Rise 3 wks. PTO Relocation Package Medical / Dental Phoenix, Arizona Here is your chance to be recognised as the go to’ Infor M3 ER...
  • 4 Days Ago

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Implementation specialist
  • Straumann
  • Phoenix, AZ FULL_TIME
  • The CCS Implementation Specialist is responsible for evangelizing the Straumann Group digital ecosystem ensuring measurable success to fast-growing segments including but not limited to DSO (Dental Se...
  • 1 Month Ago

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Implementation Specialist
  • Solana Talent Group
  • Phoenix, AZ FULL_TIME
  • Implementation SpecialistAbout the Opportunity Our client is an established and rapidly growing software company providing SaaS-based compliance and data management solutions to the municipal and util...
  • Just Posted

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Client Implementation Specialist II
  • Cox Communications
  • Phoenix, AZ FULL_TIME
  • At Cox, we believe in creating outstanding experiences for our customers. That means having a team of capable, engaged people who understand the art of authentic conversation and effective communicati...
  • 5 Days Ago

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Change Implementation Consultant - Testing Specialist
  • Wells Fargo
  • Phoenix, AZ FULL_TIME
  • About this role: Wells Fargo is seeking a Change Implementation Consultant, Testing Specialist within our Consumer, Small & Business Banking. This role will be responsible for testing planning and exe...
  • 1 Month Ago

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0 Implementation Specialist jobs found in Phoenix, AZ area

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IT Project Manager - POS Implementations Experience - Remote
  • Harbor Freight Tools
  • Phoenix, AZ
  • The IT Project Manager is responsible for all aspects of project management for an assigned portfolio through the entire...
  • 3/28/2024 12:00:00 AM

S
Implementation Specialist
  • Solana Talent Group
  • Phoenix, AZ
  • Job Description Job Description Implementation Specialist About the Opportunity Our client is an established and rapidly...
  • 3/28/2024 12:00:00 AM

A
Software Implementation Consultant
  • Arcoro
  • Scottsdale, AZ
  • Why Arcoro? Come join our team of bridge builders. With full-time remote work the possibilities are endless. Arcoro help...
  • 3/28/2024 12:00:00 AM

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Senior Consultant - Group Disability SME (Group Benefits & FINEOS Implementation) - Remote
  • Cognizant
  • Phoenix, AZ
  • Senior Consultant – Group Disability SME (Group Benefits & FINEOS) Location: Remote Insurance Domain ABOUT US Cognizant ...
  • 3/27/2024 12:00:00 AM

A
Treasury Operations Specialist
  • Apex Systems
  • Phoenix, AZ
  • Apex Systems is working with our large multinational banking client to place several Treasury Operations candidates in P...
  • 3/27/2024 12:00:00 AM

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Sr. Product Implementation Specialist
  • Berkley
  • Scottsdale, AZ
  • Company Details: As an elite Excess and Surplus Lines market, Nautilus Insurance Group offers commercial property and ca...
  • 3/26/2024 12:00:00 AM

C
Veterinary Implementation Consultant
  • Cubex LLC
  • Phoenix, AZ
  • Do you love to travel? Love teaching and want to change the veterinary industry? Working for CUBEX means contributing to...
  • 3/26/2024 12:00:00 AM

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Security Professional/Qualified Security Assessor (QSA) - Remote with Travel
  • Jefferson Wells International Inc
  • Tempe, AZ
  • Jefferson Wells is building a team of Security Professional QSA Consultants to support our client needs: Job Type: Consu...
  • 3/25/2024 12:00:00 AM

Phoenix is in the southwestern United States, in the south-central portion of Arizona; about halfway between Tucson to the southeast and Flagstaff to the north. By car, the city is approximately 150 miles (240 kilometers) north of the US-Mexico border at Sonoyta and 180 mi (290 km) north of the border at Nogales. The metropolitan area is known as the "Valley of the Sun" due to its location in the Salt River Valley. It lies at a mean elevation of 1,086 feet (331 m), in the northern reaches of the Sonoran Desert. Other than the mountains in and around the city, the topography of Phoenix is gener...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Implementation Specialist jobs
$53,016 to $67,965
Phoenix, Arizona area prices
were up 2.2% from a year ago

Implementation Specialist in Carrollton, TX
Adheres to all regulatory, operational policies and procedures, and department specific requirements.
April 10, 2023
Implementation Specialist in Fridley, MN
Document all relevant information and requirements related to the solution and all functional areas of the solution in a Statement of Work.
March 14, 2023
Implementation Specialist in Frisco, TX
Sets expectation of project goals and timeline utilizing standard tools & methodology.
March 05, 2023
Facilitates and/or participates in project meetings involving customers, partners, and cross-functional teams to gather/define requirements & expectations and drive the project forward.
May 04, 2023