Implementation Specialist jobs in Roanoke, VA

About this role:

Wells Fargo is seeking two Business Execution Managers to lead implementation teams in Consumer Collection and Servicing (CCS). Learn more about the career areas and lines of business at wellsfargojobs.com

CCS Implementation group supports the Servicing, Collections, and Recovery business lines under Cards and Merchant Services (CMS).

In this role, you will:

• Be a leader; have a people and team first mentality
• Be accountable for the overall success of the team, culture, and champion continuous improvement
• Actively support, coach, mentor & contribute to the team on changes, conflicts/issues, initiatives, and transformational work
• Demonstrate business execution skills to coach, advise, and influence strategic decisions and expected outcomes
• Identify potential risks when implementing change along with developing mitigation strategies and plans
• Manage and develop complex teams handling multifaceted tasks and operations for multiple business groups
• Engage and partner with leaders, operations, product, other cross-functional stakeholders in integrating or implementing business execution initiatives
• Identify, recommend, and execute on opportunities for process improvement, redesign, change management initiatives, and risk control development
• Make decisions and resolve issues regarding operations of the team to meet business objectives
• Interpret and develop policies and procedures aligned with Wells Fargo's business line objectives
• Interact directly with executive management to influence, optimize, and negotiate on business operations related to Strategy and Execution
• Manage allocation of people and financial resources for Business Execution
• Mentor and guide talent development of direct reports and assist in hiring talent

Job posting may come down early due to volume of applicants.

Required Qualifications, US:

• 4 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2 years Leadership experience

Desired Qualifications:

• Experience planning and organizing cross functional work, building teams, and managing stakeholder groups to drive complex, high-priority efforts through to completion.
• Experience leading transformational Initiatives and people through change
• Experience working in a large, complex, dynamic organization with multiple business groups and broad geographic reach.
• A record of accomplishment demonstrating strong influencing, collaboration and decision-making skills across various stakeholder teams to ensure alignment and drive progress toward a common business objective.
• Virtual leadership experience with ability to effectively drive results, provide feedback, direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
• Successful record leveraging agile practices, people, and data to drive business outcomes
• Experience in problem analysis, solution implementation, and change management execution
• Proven ability to analyze data and develop strategies for process improvements and/or team development
• Experience in understanding and interpreting policies and assessing the adequacy of change management policies, procedures, and processes.
• Experience identifying risk factors and ensure enactment of appropriate controls.
• Financial Services Industry experience preferred
• Strong presentation (verbal and written) communications skills are required, as this role will be required to provide analysis and recommendations to senior leaders

Job Expectations:

• Must be available to work a hybrid model where you will work on-site 3 days and off-site 2 day
• Willingness to work on-site at stated location on the job opening

Posting Locations :

• West Des Moines, IA
• Sioux Falls, SD
• Wilmington, DE
• Chandler, AZ
• Charlotte, NC
• Roanoke, VA
• Hillsboro, OR

Required locations listed above. Relocation assistance is not available for this position.

Pay Range :

Wilmington, DE: $106,300 - $188,900

Roanoke, VA and Sioux Falls, SD: $87,000 - $154,600

All other locations: $96,600 - $171,800

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.