Inbound Contact Center Manager jobs in Daytona Beach, FL

Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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PT Contact Center Inbound Calls (ON SITE)
  • SmartContact Communication Center
  • Daytona Beach, FL PART_TIME
  • Job description

    If you are looking for a PART TIME job handling customer service calls in a fun environment where the day goes by quickly, then this may be the right job for you.

    The training schedule is 9:00am - 5:30pm pm Monday through Friday and lasts approximately 2 weeks depending on how quickly you learn. Training is paid.

    We handle Appointment Setting and Customer Service Calls. NO SALES CALLS.

    Requirements:

    • You MUST like talking to on the phone and helping people.
    • You MUST have a pleasant phone voice & sound friendly/upbeat on the phone.
    • You MUST type at least 30 words per minute.
    • You MUST have excellent computer skills.
    • Customer service experience is required.
    • Call center experience is preferred.
    • Background check required.
    • Drug test required.
    • Business casual attire required.

    Pay: Starting at $16 an hour ($17/hr for bilingual (Spanish/English))

    PT Shift Available: 8am -12pm, 9am - 1pm, 10am-2pm, 11am-3pm, 1pm - 5pm, 2pm- 6pm, 3pm - 7pm or 4pm-8pm. Choose the number of days you want to work!

    Benefits for PT Employees:

    • 401(k)
    • Dental insurance
    • On-the-job training
    • Vision insurance
    • AllyHealth Telemedicine (Paid for by company)

    Job Type: Part-time

    Pay: From $16.00 per hour

    Expected hours: 8 – 25 per week

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • On-the-job training
    • Vision insurance

    Experience level:

    • No experience needed

    Shift:

    • Day shift
    • Evening shift

    Work setting:

    • Call center
    • In-person
    • Office

    Application Question(s):

    • What PT shift are you interested in?

    Work Location: In person

  • 4 Days Ago

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Contact center representative
  • Jackson Hewitt
  • Deltona, FL FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 12 Days Ago

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Contact center representative
  • Jackson Hewitt - 3164
  • Port Orange, FL FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 13 Days Ago

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Contact Center Representative
  • Jackson Hewitt - 3164
  • Deltona, FL FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 1 Month Ago

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Inbound Customer Service Representative (Call Center)
  • PURCOR Pest Solutions
  • De Land, FL FULL_TIME
  • Base compensation of $18.00 hour plus incredible bonus potential! Hours are: M-F 8:00am-5:00pm onsite. WHO WE ARE PURCOR Pest Solutions™, a brand of CertusPest, one of the fastest growing names in the...
  • 1 Day Ago

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Manager, Career Center
  • C2 GPS- Brevard
  • Daytona Beach, FL FULL_TIME
  • JOB SUMMARY:The Career Center Manager (CCM) oversees the operations and the service delivery system of the Career Center and provides guidance to staff on the implementation of workforce development p...
  • 4 Days Ago

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0 Inbound Contact Center Manager jobs found in Daytona Beach, FL area

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Customer Service Associate
  • Winn-Dixie Retail Stores
  • New Smyrna Beach, FL
  • Overview: Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we ce...
  • 5/12/2024 12:00:00 AM

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Client Service Coordinator - Work From Home>
  • Guidepoint
  • Deland, FL
  • [Administrative Assistant / Call Center / Remote] - Anywhere in U.S. / $50K per year / Medical, dental & vision / 401k m...
  • 5/12/2024 12:00:00 AM

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Recovery Services Coordinator
  • Brown & Brown, INC.
  • Daytona Beach, FL
  • Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best...
  • 5/11/2024 12:00:00 AM

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Customer Service Specialist
  • Massey Services, Inc
  • Ormond Beach, FL
  • ** Customer Service Specialist** **Job Category****:** Administrative **Requisition Number****:** CUSTO003090 Showing 1 ...
  • 5/11/2024 12:00:00 AM

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Customer service/sales representative position
  • 1st Place Team Sales Inc
  • DeLand, FL
  • Job Description Job Description Customer service/sales representative position Responsibilities: · Serve as an inside sa...
  • 5/11/2024 12:00:00 AM

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Patient Services Coordinator Home Health Full Time
  • CenterWell Home Health
  • Daytona Beach, FL
  • Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsi...
  • 5/10/2024 12:00:00 AM

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Contact Center Director
  • Long Home Products
  • Lake Mary, FL
  • Long Home Products has an opening for an experienced Contact Center Director to join our Corporate team in Lake Mary FL!...
  • 5/9/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Orange City, FL
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 5/8/2024 12:00:00 AM

Daytona Beach is a city in Volusia County, Florida, United States. It lies about 51 miles (82.1 km) northeast of Orlando, 86 miles (138.4 km) southeast of Jacksonville, and 242 miles (389.5 km) northwest of Miami. In the 2010 U.S. Census, it had a population of 61,005. It is a principal city of the Deltona–Daytona Beach–Ormond Beach metropolitan area, which was home to 600,756 people as of 2013. Daytona Beach is also a principal city of the Fun Coast region of Florida. The city is historically known for its beach where the hard-packed sand allows motorized vehicles to drive on the beach in res...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$79,147 to $113,635
Daytona Beach, Florida area prices
were up 1.5% from a year ago

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