Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Sport Clips Haircuts is Hiring! Do What You Love. Love What You Do.
JOB DESCRIPTION
As an Technical Coach (Hair Stylist Educator), you play an important role in developing our Teams by ensuring every Sport Clips Client receives a Championship Haircut Experience. You will be the technical expert we depend on to host training and improve Manager and Stylist productivity, product knowledge, and technical skills, ensuring the continued success of our Team.
Average take-home pay including tips is $33/hr - $38/hr!
BENEFITS
JOB REQUIREMENTS
TEXT SC17 to 25000 and our assistant Kenzie will get you scheduled for an interview!
Location Information:
401 Kenilworth Dr. Suite 640
Petaluma, CA 94952
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