Inbound Contact Center Manager jobs in Sarasota, FL

Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Store Manager - The Mall at University Town Center
  • The Mall at University Town Center - UNTUCKit
  • Sarasota, FL FULL_TIME
  • "Is your passion in retail?” We are looking for a Retail Store Manager to oversee the daily operations if our store in Sarasota, FL. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The successful leader will have experience building and motivating a team to effectively serve the customer and drive sales revenue.

    CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

    RESPONSIBILITIES

    • Lead through the UNTUCKit CORE values
    • Champion of personal development through partnership with your direct supervisor
    • Create and ensure a cohesive work environment that inspires engagement
    • Confidently train, coach and develop team members using UNTUCKit University training tools and resources
    • Be able to adapt to an UNTUCKit selling culture
    • Manage and motivate staff to achieve maximum performance
    • Effectively delegate tasks to team members
    • Lead the store team to deliver exceptional customer service
    • Control inventory levels and provide feedback to corporate partners of trends
    • Empower Assistant Manager to manage visual operations and provide guidance
    • Have strong knowledge of multi-channel POS Systems
    • Attract, hire and retain a diverse team of top talent
    • Manage all aspects of operational compliance within the store
    • Accurately track store budgets and manage ordering procedures
    • Analyze sales and expense reports
    • Network within your market and keep corporate partners in the loop of local trends
    • Ability to take on more responsibilities from your market managers
  • 22 Days Ago

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Call Center Manager
  • Harmar Mobility LLC
  • SARASOTA, FL FULL_TIME
  • Description Want a fulfilling job while working for a Great Place to Work certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team...
  • 7 Days Ago

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Financial Center Manager I
  • Liberty Savings Bank, FSB
  • Sarasota, FL FULL_TIME
  • DescriptionWorks with Region Manager to meet/exceed sales goals, provide leadership and guidance to personnel and ensure successful daily operations of the financial center.Essential FunctionsManages ...
  • 13 Days Ago

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Medical Center Manager (LPN)
  • CenterPlace Health, Inc.
  • Sarasota, FL FULL_TIME
  • Summary: The individual in this role provides oversight for the health center under the CenterPlace Health scope and is responsible for all operations at their assigned location. Responsibilities incl...
  • 1 Month Ago

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Financial Center Assistant Manager I
  • Liberty Savings Bank, FSB
  • Sarasota, FL FULL_TIME
  • DescriptionJob Summary:Works with Financial Center Sales Manager to meet/exceed sales goals, provide leadership and guidance to personnel to ensure successful daily operations of the financial center ...
  • 13 Days Ago

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Senior Center Assistant Manager - Venice
  • SENIOR FRIENDSHIP CENTERS INC
  • Venice, FL OTHER
  • Job Details Job Location: Venice Campus - Venice, FL Position Type: Full Time Salary Range: Undisclosed Job Category: Nonprofit - Social Services DescriptionThe Senior Friendship Centers has an openin...
  • 24 Days Ago

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0 Inbound Contact Center Manager jobs found in Sarasota, FL area

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Greeter
  • Walmart
  • Venice, FL
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/24/2024 12:00:00 AM

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Customer Service Specialist
  • AdaptHealth LLC
  • Sarasota, FL
  • Job Type Full-time Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical ...
  • 4/23/2024 12:00:00 AM

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Customer Experience Manager - Full Time
  • The Michael's Companies
  • Venice, FL
  • Customer Experience Manager - Full Time page is loaded Customer Experience Manager - Full Time Apply locations Store - 4...
  • 4/23/2024 12:00:00 AM

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CUSTOMER SERVICE REP
  • Spherion
  • Sarasota, FL
  • Spherion Staffing of Sarasota is looking to fill an experienced and dynamic customer service rep position $18.00 8:30am-...
  • 4/22/2024 12:00:00 AM

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$18.15/hr Onsite Call Center Representative
  • Paramount Staffing LLC
  • Sarasota, FL
  • Job Description Job Description Join Our Dynamic Team - Onsite Customer Success Associate Are you ready to embark on an ...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Life Surge
  • Palmetto, FL
  • Job Title: Student Support Specialist Employment Type: Full Time, 40 hours/week Reports to: Customer Care Manager FLSA S...
  • 4/22/2024 12:00:00 AM

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Call Center Manager - LASIK Eye Center
  • Medicalrecruiting.com
  • Saint Petersburg, FL
  • Job Description Job Description Call Center Manager - LASIK Eye Center - St. Petersburg, FL Our ophthalmology practice s...
  • 4/21/2024 12:00:00 AM

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Customer Service Advisor
  • Pep Boys Inc
  • Sarasota, FL
  • **** **Customer Service Advisor** **Customer Service Advisor** **Requisition ID:** 112777 **Category:** Service Desk **P...
  • 4/21/2024 12:00:00 AM

Sarasota (/ˌsærəˈsoʊtə/) is a city in Sarasota County on the southwestern coast of the U.S. state of Florida. The area is renowned for its cultural and environmental amenities, beaches, resorts, and the Sarasota School of Architecture. The city is at the southern end of the Tampa Bay Area, north of Fort Myers and Punta Gorda. Its official limits include Sarasota Bay and several barrier islands between the bay and the Gulf of Mexico. According to the U.S. Census Bureau, in 2013 Sarasota had a population of 53,326. In 1986 it became designated as a certified local government. Sarasota is a prin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$82,679 to $118,703
Sarasota, Florida area prices
were up 1.5% from a year ago

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Having a good coaching program in place is vital to success in improving efficiency.  Make sure your call center software includes a coaching and monitoring tool.
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When customers call a business on the phone for support, the call center is where they land.
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