Inbound Contact Center Manager jobs in Scranton, PA

Overview

Are you a professional Ophthalmic Technician who is looking for a challenge and an exciting career to learn and grow?! If you thrive in a fast-paced environment and want to make a difference, come join the Vision Innovation Partners Team!

Join our team as a Contact Lens Technician and you'll be at the forefront of providing quality patient care! To be successful in this role, you'll need excellent interpersonal and communication skills, plus a desire and ability to combine on-the-job training with a company provided classroom experience. You'll get the support you need to start your career with us!

Responsibilities

Responsibilities of the Contact Lens Technician includes:

• Coordinate the ordering and maintaining of contact lenses.
• Accurately gather, document, and handle patient contact lens orders and payments.
• Teach patients how to care for and use contact lenses.
• Verify insurance benefits per patient request, file contact lens claims for any patients wishing to use their insurance benefits. 
• Cross-train to perform other tasks, including diagnostic testing and administrative front desk duties

Qualifications

Requirements and Qualification:

• High school diploma or GED certificate
• Completion of a contact lens, optician or ophthalmic assistant or technician program strongly preferred (COA or COT)
• Experience working as a contact lens technician, optician, ophthalmic technician or scribe is preferred
• Experience with EMR tools a plus
• Proficient with MS Office tools (outlook, excel, word)

Benifits and Perks: 

• Competitive compensation package
• Excellent comprehensive benefits
• 401(K)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off