Inbound Contact Center Manager jobs in Toledo, OH

Inbound Contact Center Manager manages inbound contact center agents and operations focusing on selling products or services. Develops standards and monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and standard customer response procedures. Sets and communicates operational policies and procedures. Additionally, Inbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Inbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Healthcare Sales Representative
  • MDVIP Contact Center
  • Sylvania, OH TEMPORARY
  • The primary responsibility of this position is to focus on selling this innovative program to the existing patients of the physician’s practice. This requires meeting with patients to ensure each patient is provided a full understanding of personalized healthcare through stimulating communication in a persuasive style, tailored to their particular needs.

    The position is a temporary position lasting approximately 14 - 16 weeks during the launch or transition period of a new MDVIP-affiliated physician. The Patient Advocate works from the transitioning physician’s office based on the physician’s scheduled hours. In addition, the Patient Advocate is needed to attend certain work-related evening or weekend events as scheduled during the launch. A commitment to fulfill the temporary assignment is expected. Please ask us about the possibility for Remote Full-Time opportunities.

    Total compensation listed for this role is inclusive of a company annual target incentive bonus, employer contributions towards benefits (including $1,500 towards an employee’s Health Savings Account annually), and a generous retirement 401(k) company match. Opportunity for additional compensation may come from overtime and special assignment differential pay.

    Responsibilities include, but are not limited to:

    • Meeting daily with scheduled patients to explain and answer questions
    • Enrolling patients and providing doctor with daily updates on progress and sales activity
    • Serving as a liaison between the doctor’s staff and the corporate office
    • Participating in all staff training sessions and scheduled patient events

    MDVIP Job Openings: https://careers-mdvip.icims.com/jobs/search?ss=1

    Job Type: Temporary

    Pay: From $55,120.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Vision insurance

    Experience level:

    • 2 years

    Schedule:

    • Monday to Friday

    Travel requirement:

    • Up to 25% travel

    Work setting:

    • In-person
    • Office

    Work Location: In person

  • 22 Days Ago

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Member Services Representative (Contact Center)
  • Area Financial Services, Inc.
  • Fremont, OH FULL_TIME
  • Area Financial Services is a Credit Union Service Organization (CUSO) providing high quality products and services to credit unions. Formed in 1986 and located in Fremont, OH, Area Financial Services ...
  • 8 Days Ago

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Financial Center Manager
  • Old Fort Banking Co
  • Tiffin, OH FULL_TIME
  • DescriptionPaid vacation available at start 5 PTO Days Paid HolidaysMonday - Friday 8:15 am to 5:15 pm, rotating Saturdays 8:15 am to 12:15 pm The Old Fort Banking Company The Old Fort Banking Company...
  • 1 Day Ago

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Service Center Manager
  • Ward Trucking, LLC
  • Perrysburg, OH FULL_TIME
  • JOB TITLE: Service Center Manager REPORTS TO: Director of Operations OVERVIEW OF ROLE: To ensure the customer is always serviced first. To assist in achieving our growth goals, service goals and contr...
  • 1 Month Ago

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Sales Manager
  • Appliance Center
  • Maumee, OH FULL_TIME
  • Appliance Center is Ohio's largest Furniture, Appliance and Mattress superstore. Due to exponential growth, we are actively seeking qualified candidates to fill Store Manager positions within our 60 y...
  • 14 Days Ago

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Sales Manager
  • Appliance Center
  • Maumee, OH FULL_TIME
  • Appliance Center is Ohio's largest Furniture, Appliance and Mattress superstore. Due to exponential growth, we are actively seeking qualified candidates to fill Store Manager positions within our 60 y...
  • 25 Days Ago

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0 Inbound Contact Center Manager jobs found in Toledo, OH area

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Manager - CBO Customer Service - Full Time - Days
  • ProMedica
  • Toledo, OH
  • **Job Details** **Manager - CBO Customer Service - Full Time - Days - (63852)** This details all the information about t...
  • 4/26/2024 12:00:00 AM

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eMember Service Specialist
  • Sun Federal Credit Union
  • Maumee, OH
  • Job Description Job Description The eMember Service Specialist serves as the primary account opener for the eBranch and ...
  • 4/26/2024 12:00:00 AM

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Full-Time Customer Service Agent (Great Benefits, Paid Training!)
  • AllianceOne Incorporated
  • Maumee, OH
  • Job Description Job Description Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne...
  • 4/23/2024 12:00:00 AM

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Patient Services Coordinator Heart & Vascular Office
  • Bon Secours Mercy Health
  • Toledo, OH
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Trillium Staffing
  • Maumee, OH
  • Trillium is Now Hiring a Customer Service Representative in Maumee! This is a first shift position working Monday to Thu...
  • 4/23/2024 12:00:00 AM

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Customer Support Yark Chrysler Jeep Dodge Ram - Toledo, Ohio, United States
  • Yark Auto Group
  • Toledo, OH
  • Job Location: Toledo, Ohio, United States **Customer Support - Automotive** The Customer Support functions in support of...
  • 4/22/2024 12:00:00 AM

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Customer Support Representative - Toledo, Ohio, United States
  • Yark Auto Group
  • Toledo, OH
  • Job Location: Toledo, Ohio, United States **Customer Support Automotive Yark Chrysler Jeep Dodge Ram** The Customer Supp...
  • 4/22/2024 12:00:00 AM

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Customer Support Representative
  • LanceSoft
  • Toledo, OH
  • Must Have: French Speaking JOB DESCRIPTION Must be open to work M-F: 9-6 8-5 or 7-4 *Hybrid schedule, remote/office. Off...
  • 4/22/2024 12:00:00 AM

Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio. After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Manager jobs
$83,983 to $120,575
Toledo, Ohio area prices
were up 1.3% from a year ago

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