Inbound Contact Center Supervisor jobs in Altoona, PA

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Transportation Supervisor, Command Center
  • Penn Highlands Healthcare
  • Du Bois, PA FULL_TIME
  • Penn Highlands Healthcare has been awarded on the Forbes list of Best-in-State Employers 2022. This prestigious award is presented by Forbes and Statistica Inc., the world leading statistics portal and industry ranking provider.


    The Transportation Supervisor
    will lead the efforts to meet the patient transportation needs of the patients. Efforts to coordinate transportation can limit access to healthcare, create health inequities, system and community resource limitations.


    QUALIFICATIONS:


    • Must have High School diploma/GED and One of the following: EMT, Advanced EMT, LPN, RN, Paramedic, BS in Health related field
    • (Preferred) 2 years of experience in managing and arranging transportation, 2 years of experience in hospital or in a healthcare setting, and/or 2 years of leadership experience
    • Ability to communicate verbally and written, proficient in scheduling programs, Excellent time management skills

    WHAT WE OFFER:


    • Competitive Compensation based on experience
    • Shift Differentials
    • Referral Bonus Opportunities
    • Professional Development
    • Supportive and Experienced Peers

    BENEFITS:


    • Medical, Dental, and Vision offered the first month after start date
    • Paid Time Off
    • 403(b) retirement plan with company match
    • Flex Spending Account
    • 25% discount on all services at Penn Highlands Healthcare facilities
    • Employee Assistance Program (EAP)
    • Health
    • & Wellness Programs
  • 6 Days Ago

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Laboratory Supervisor
  • Conemaugh Miners Medical Center
  • Hastings, PA FULL_TIME
  • Conemaugh Miners Medical Center is seeking a full-time Laboratory Supervisor for their Laboratory department in Hastings, PA. The Laboratory Supervisor is responsible for the day-to-day operation and ...
  • 25 Days Ago

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The Meadows Psychiatric Center is looking for a part-time RN Baylor Weekend Nurse Supervisor
  • The Meadows Psychiatric Center
  • Centre Hall, PA PART_TIME
  • Responsibilities: Registered Nurse (RN) Weekend Baylor Supervisor Opportunity This opportunity is part-time at 24 hours per week, working every Saturday, Sunday, with one weekend off per six-week sche...
  • 1 Month Ago

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Program Specialist, Supervisor, Activities Coordinator | UPMC Behavioral Health of the Alleghenies
  • UPMC - Pittsburgh Medical Center
  • Altoona, PA FULL_TIME
  • Purpose: The hire for this role will work with a unique group of individuals who have complex medical and behavioral health needs. Responsibilities will include developing, implementing, and evaluatin...
  • 1 Day Ago

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Call Center Specialist
  • Enterprise Call Center
  • State College, PA FULL_TIME
  • Company DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care...
  • 16 Days Ago

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Volunteer: Hero Care Network Family Contact Caseworker – Military and Veteran Families
  • American Red Cross
  • State College, PA VOLUNTEER
  • UNPAID VOLUNTEER OPPORTUNITY Opportunity available within the state of Pennsylvania Hero Care Network Family Contact Card Caseworker – Military and Veteran Families Ensure that military families know ...
  • 18 Days Ago

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0 Inbound Contact Center Supervisor jobs found in Altoona, PA area

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Facilities Management Director
  • Encompass Health
  • Altoona, PA
  • The Facilities Management Director is responsible for ensuring that the company Rehabilitation Hospital, satellite clini...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - PCU - Progressive Care Unit - $1,688 per week
  • Adventist Health
  • Altoona, PA
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Alt...
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $1,688 per week
  • Adventist Health
  • Altoona, PA
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Altoona, Pennsylvania....
  • 4/25/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $1,918 per week
  • Adventist Health
  • Altoona, PA
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN Telemetry for a travel nursing job in Altoona, Pennsylvania...
  • 4/24/2024 12:00:00 AM

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Travel CT Technologist - $2,352 per week
  • Hiring Now!
  • Altoona, PA
  • Fusion Medical Staffing-Radiology is seeking a travel CT Technologist for a travel job in Altoona, Pennsylvania. Job Des...
  • 4/24/2024 12:00:00 AM

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Travel MRI Technologist - $2,352 per week
  • Stability Healthcare
  • Altoona, PA
  • Fusion Medical Staffing-Radiology is seeking a travel MRI Technologist for a travel job in Altoona, Pennsylvania. Job De...
  • 4/24/2024 12:00:00 AM

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Director of Plant Operations
  • Conemaugh Nason Medical Center
  • Roaring Spring, PA
  • Conemaugh Nason Medical Center is seeking a Director of Plant Operations within our Maintenance Department. This positio...
  • 4/22/2024 12:00:00 AM

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Supervisory Transportation Security Officer
  • Department Of Homeland Security
  • Martinsburg, PA
  • Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
  • 4/22/2024 12:00:00 AM

Altoona is a city in Blair County, Pennsylvania, United States. It is the principal city of the Altoona Metropolitan Statistical Area (MSA). The population was 46,320 at the time of the 2010 Census, making it the eleventh most populous city in Pennsylvania. The Altoona MSA includes all of Blair County and was recorded as having a population of 127,089 at the 2010 Census, around 100,000 of whom live within a 5-mile (8.0 km) radius of the Altoona city center according to U.S. Census ZIP Code population data. This includes the adjacent boroughs of Hollidaysburg and Duncansville, adjacent township...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$49,946 to $69,022
Altoona, Pennsylvania area prices
were up 1.5% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020