Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
Are you a Highly Skilled, Caring, Compassionate Registered Nurse seeking employment with unparalleled benefits and growth opportunities?? Look no further!!
Elevate your career at Sunplex CLC where countless Connections and opportunities await you!!
You will enjoy a supportive, ambitious culture in a home setting. We strive to provide the optimal patient experience and healthy work environment for all team members.
Top Ten Reasons to join our Sunplex team:
1. Develop meaningful relationships with our residents, patients, and their families.
2. Healthcare benefits with ZERO deductible.
3. Work is not just about completing tasks but Connecting People 2 Life!
4. Daily Pay - Work today, get paid tomorrow!
5. Flexible schedules.
6. Comprehensive employee benefits such as tuition assistance and license renewal reimbursement.
7. You don't just make a paycheck. You can make a genuine difference.
8. Referral Bonus – Bring your friends with you!
9. Continual growth and professional development opportunities.
10.401k plan to help save for your future.
Requirements
Qualifications: Active RN required. Compassion, accountability, not scared of change, trustworthiness, ready to make a difference, honesty, love for your grandparents.
EEO Statement
This Company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.”
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