Inbound Contact Center Supervisor jobs in Champaign, IL

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Center Supervisor for Voorhees
  • Community Development Institute Head Start
  • Danville, IL FULL_TIME
  • Location: 1001 E Voorhees St, Danville, IL 61832

    Pay Period: Hourly
    Salary Range: $ 23.82- $ 24.95
    Weeks per Year: 52
    Hours Per Week: 40


    Biweekly Pay Rates: AA: $1905.64; BA: $1996.39

    Benefits:

    • Paid Vacation time and Sick Leave
    • Medical/Dental/Vision Insurance coverage available first day of employment (for full time employees)
    • $30.00 per month cost to employee for employee only Core Plan Health and Vision Insurance (for full time employees)
    • $15.95 per month cost to employee for employee only Dental Insurance (for full time employees)
    • Paid Holidays
    • Paid Spring Break and Winter Break
    • Qualifying employer for Public Service Loan Forgiveness and Perkins Loan Forgiveness programs.
    • Tuition assistance to meet job requirements
    • Paid trainings
    • Employee Assistance Program
    • $35,000 term AD&D life insurance at no cost to employee (for full time employees)
    • Travel Connect medical support for assistance when you travel
    • Access to Employee Discounts from LifeMart/ADP

    Center Supervisor

    We are looking to hire a dedicated and experienced Center Supervisor to oversee the day-to-day activities of our Head Start centers and ensure that local, state, and federal childcare requirements are met. The responsibilities of the Supervisor include communicating with parents, the community, and supervision and monitoring of all Head Start staff working at the assigned center(s). As a minimum requirement, applicant must have a current CDA credential with at least two years of experience working with young children and families and the ability to meet the state requirement(s) for “site director”. Associate degree or higher in early childhood education, child development, or other related education or human service degree with experience working with young children preferred. One-year supervisory experience preferred. Some experience in financial management and budgeting preferred. Previous Head Start/Early Head Start experience preferred.


    To find out more, please visit: https://tinyurl.com/VIF-Apply-here

    CDI Head Start is an equal opportunity employer. Applicants are considered without regard to race, color, religion, sex, age, disability, or any other legally protected status.

  • 8 Days Ago

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Team supervisor
  • The Center for Youth and Family Solutions
  • Danville, IL FULL_TIME
  • About The Center for Youth and Family Solutions (CYFS) : CYFS) is seeking compassionate, committed, and culturally competent individuals who align with our mission of helping children and families in ...
  • 20 Days Ago

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Child Welfare Team Supervisor
  • The Center for Youth and Family Solutions
  • Champaign, IL FULL_TIME
  • See yourself achieving solutions. Join our team! About The Center for Youth and Family Solutions (CYFS): (CYFS) is seeking compassionate, committed, and culturally competent individuals who align with...
  • 14 Days Ago

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Team Supervisor - Champaign
  • The Center for Youth and Family Solutions
  • Champaign, IL FULL_TIME
  • See yourself achieving solutions. Join our team! About The Center for Youth and Family Solutions (CYFS): (CYFS) is seeking compassionate, committed, and culturally competent individuals who align with...
  • 14 Days Ago

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Intact Team Supervisor
  • The Center for Youth and Family Solutions
  • Danville, IL FULL_TIME
  • See yourself achieving solutions. Join our team! Perks of Working at CYFS: Paid Time Off: 12 Paid Holidays 15 Paid Vacation Days (increases every 2 years) 8 Paid Sick Days 5 Paid Personal/Wellness Day...
  • 15 Days Ago

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Intact Team Supervisor - Danville
  • The Center for Youth and Family Solutions
  • Danville, IL FULL_TIME
  • See yourself achieving solutions. Join our team! About The Center for Youth and Family Solutions (CYFS): (CYFS) is seeking compassionate, committed, and culturally competent individuals who align with...
  • 4 Days Ago

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0 Inbound Contact Center Supervisor jobs found in Champaign, IL area

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Travel Nurse RN - Med Surg - $2,350 per week
  • Hiring Now!
  • Urbana, IL
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN Med Surg for a travel nursing job in Urbana, Illinois. Job ...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - ED - Emergency Department - $2,134 per week
  • Hiring Now!
  • Urbana, IL
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Urban...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - Orthopedics - $2,134 per week
  • Hiring Now!
  • Urbana, IL
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN Orthopedics for a travel nursing job in Urbana, Illinois. J...
  • 4/19/2024 12:00:00 AM

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Travel Interventional Radiology Technologist - $2,725 per week
  • Hiring Now!
  • Urbana, IL
  • Fusion Medical Staffing-Cath Lab is seeking a travel Interventional Radiology Technologist for a travel job in Urbana, I...
  • 4/19/2024 12:00:00 AM

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Clinical Assistant Professor of Audiology
  • University of Illinois
  • Champaign, IL
  • Clinical Assistant Professor of Audiology Department of Speech and Hearing Science College of Applied Health Sciences Un...
  • 4/18/2024 12:00:00 AM

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Project Specialist II
  • City of Champaign, IL
  • Champaign, IL
  • Salary: $30.06 Hourly Location : Champaign, IL Job Type: Temporary Job Number: PROJ SPEC II PLN APR 2024 Department: Pla...
  • 4/18/2024 12:00:00 AM

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Travel Nurse RN - NICU - Neonatal Intensive Care - $2,350 per week
  • Hiring Now!
  • Urbana, IL
  • Fusion Medical Staffing-Nursing is seeking a travel nurse RN NICU - Neonatal Intensive Care for a travel nursing job in ...
  • 4/17/2024 12:00:00 AM

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Nurse Full-Time Days (RN or LPN)
  • Rosecrance
  • Champaign, IL
  • Let's change lives together. Join a purpose-driven community of champions. Now offering a $5,000 sign on bonus for all R...
  • 4/15/2024 12:00:00 AM

Champaign (English: /ˌʃæmˈpeɪn/) is a city in Champaign County, Illinois, United States. The city is 135 miles (217 km) south of Chicago, 124 miles (200 km) west of Indianapolis, Indiana, and 178 mi (286 km) northeast of St. Louis, Missouri. The United States Census Bureau estimates the city was home to 87,432 people as of July 1, 2017. Champaign is the tenth-most populous city in Illinois, and the state's fourth-most populous city outside the Chicago metropolitan area. It is included in the Champaign–Urbana metropolitan area. Champaign is notable for sharing the campus of the University of Il...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$52,609 to $72,702
Champaign, Illinois area prices
were up 1.3% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020