Inbound Contact Center Supervisor jobs in Omaha, NE
Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Inbound Contact Center Supervisor jobs
- Centris Brand
-
Omaha, NE
FULL_TIME
-
🚀 Join Our Team as a Contact Center Rockstar! 📞
Position: Contact Center Representative II
Summary:
Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? We're on the lookout for a Contact Center Representative II who isn't afraid to dive into conversations and leave a lasting impression.
As our frontline hero, you'll spend your days connecting with our valued members, providing top-notch service with a smile. Get ready to be the voice of solutions, the master of options, and the champion of creativity as you navigate through our members' needs.
Here's what we're looking for:
🎓 High School degree or equivalent, plus some serious business savvy (bonus points for Finance or Accounting aficionados!)
☎️ Two or more years of technical and/or customer support experience in a call center environment.
📆 And when it comes to availability, we're counting on you to be there when our members need you most. The hours for this opportunity are Monday through Friday from 9:30 AM to 6:00 PM, plus rotating Saturdays from 8:55 AM to 1:00 PM (TIP: when you work a Saturday, you will have a half day off during the week!)
Ready to embark on this exciting journey with us? Don't wait - apply now! ✨
- 6 Days Ago
- Centris Brand
-
Omaha, NE
FULL_TIME
- Contact Center Representative (Bilingual) Location: 114th & Dodge Pay Rate: $18.70 - $20.00 per hour based upon prior experience. Hours: Monday through Friday 9:30 AM to 6:00 PM and rotating Saturday'...
- 1 Month Ago
- Complete Call Solutions
-
Omaha, NE
FULL_TIME
- Complete Call Solutions is looking for Client Service Specialist to be part of our team. Ideal candidates thrive in a challenging but rewarding customer focused environment, are tech savvy and have ex...
- 7 Days Ago
- MCI Military Recruitment
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 17 Days Ago
- MCI Jobs
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 17 Days Ago
- MCI Careers
-
Nebraska, NE
TEMPORARY
- LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
- 18 Days Ago
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0 Inbound Contact Center Supervisor jobs found in Omaha, NE area
- Department Of Homeland Security
-
Omaha, NE
- Summary The Secret Service is seeking persons who retired from the CSRS or the FERS to support our integrated mission an...
- 4/24/2024 12:00:00 AM
- Adventist Health
-
Omaha, NE
- Fusion Medical Staffing-Nursing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Oma...
- 4/24/2024 12:00:00 AM
- Scantron Corporation
-
Omaha, NE
- **Customer Support Administrator** * Omaha, NE * Full Time * Entry Level **BUILD** your career with a global, diversifie...
- 4/22/2024 12:00:00 AM
- Goodwill San Antonio
-
Omaha, NE
- Job Description Customer Service Representative - 180796 **Description** **This Position is for Nebraska and Iowa Reside...
- 4/21/2024 12:00:00 AM
- Lincoln Financial Group
-
Omaha, NE
- **Customer Service Internship (June 2022)** **Primary Location:** Omaha, NE, US **The Role at a Glance:** We are excited...
- 4/21/2024 12:00:00 AM
- Think Aksarben
-
Omaha, NE
- Tuesday - Saturday Weekend hours are from 8:45 AM to 5:15 PM Weekday hours will need to be flexible between 6:30 AM to 6...
- 4/20/2024 12:00:00 AM
- Goodwill San Antonio
-
Omaha, NE
- Job Description Customer Service Representative Work at Home - 180794 **Description** **This Position is for Nebraska an...
- 4/20/2024 12:00:00 AM
- Nebraska Medical Center
-
Omaha, NE
- Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this pr...
- 4/20/2024 12:00:00 AM
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