Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Lab Supervisor-7436-4162Meadowview Regional Medical Center
Description
Thank you for considering a career with us!
Healthcare is an ever-growing field demanding dedicated, and well-trained individuals. Meadowview Regional Medical Center is dedicated to making our communities healthier.
We are now hiring a Supervisor for our Laboratory. We offer a positive work environment where personnel work as a team to provide high-quality care.
This position requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Supervises daily staff activities for an assigned area or function.
Job Type : Full-time
Full-time Benefits :
so much more!!
Questions? Contact our Recruiter, Abbigail Pollitt, via text or call at 606-584-8566.
Qualifications
Qualifications :
Laboratory
Primary Location
Kentucky-Maysville
Schedule
Last updated : 2024-04-23
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