Inbound Contact Center Supervisor jobs in Pueblo, CO

Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Registered Nurse (RN) Supervisor
  • University Park Care Center
  • Pueblo, CO FULL_TIME
  • Pay rate: $32-$40/hr.  (DOE)

    Position Summary

    The RN Supervisor is responsible for the coordination of the patient’s care and services. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients. Works together with the patient and family in accordance with all applicable laws, regulations, and Life Care standards.

    Education, Experience, and Licensure Requirements

    • Associate’s or bachelor’s degree in nursing from an accredited college or university
    • Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
    • Two (2) years’ nursing experience. Geriatric nursing experience preferred.Must have CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
    • CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.

    Specific Job Requirements

    • Expert knowledge in field of practice
    • Make independent decisions when circumstances warrant such action
    • Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
    • Implement and interpret the programs, goals, objectives, policies, and procedures of the department
    • Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
    • Maintains professional working relationships with all associates, vendors, etc.
    • Maintains confidentiality of all proprietary and/or confidential information
    • Understand and follow company policies including harassment and compliance procedures
    • Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

    Essential Functions

    • Provide, manage, and coordinate patient care and services through interpersonal contact, which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
    • Assist patients daily to evaluate quality of patient care rendered
    • Direct licensed staff and CNAs in prioritizing patient care needs/reporting requirements
    • Assess patients’ needs and develop plans of care
    • Exhibit excellent customer service and a positive attitude towards patients
    • Assist in the evacuation of patients
    • Demonstrate dependable, regular attendance
    • Concentrate and use reasoning skills and good judgment
    • Communicate and function productively on an interdisciplinary team
    • Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
    • Read, write, speak, and understand the English language

    An Equal Opportunity Employer

  • 11 Days Ago

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RN Administrative Supervisor-PRN-48.26
  • Spanish Peaks Regional Health Center
  • Walsenburg, CO FULL_TIME
  • DescriptionPRN position - responsible for the supervision of nursing departments and patient care; indirect responsibility for ancillary support departments within an assigned shift. Coordinates and m...
  • 20 Days Ago

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Victim Services Supervisor (Shelter Services)
  • Mariposa Center For Safety
  • Pueblo, CO FULL_TIME
  • Objective: Strive to fulfill the mission of Mariposa Center for Safety every aspect of the position. Reports to: Mariposa Program Director Function: Oversee day to day operations for emergency shelter...
  • 9 Days Ago

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Inbound sales representative
  • Comcast Corporation
  • Pueblo, CO FULL_TIME
  • Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of i...
  • 28 Days Ago

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Supervisor
  • Mid and South Essex NHS Foundation Trust
  • Westcliffe, CO FULL_TIME
  • Job summary We are looking for a dynamic and enthusiastic individual to join our team as a supervisor and help drive change across our friendly and hardworking department. Working within the MSE Domes...
  • 18 Days Ago

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SUPERVISOR
  • Skechers
  • Marcianise, CO FULL_TIME
  • Descrizione dell'aziendaCon quasi 4000 negozi già aperti in tutto il mondo e molti altri in programma, entrerai a fare parte di uno dei marchi di calzature più importanti e di maggior successo a livel...
  • 15 Days Ago

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0 Inbound Contact Center Supervisor jobs found in Pueblo, CO area

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Medical Support Assistant
  • Department of Veterans Affairs
  • Pueblo, CO
  • Summary The Medical Support Assistant performs duties related to the receipt, intake and indexing of health and administ...
  • 3/28/2024 12:00:00 AM

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Advanced Medical Support Assistant
  • Department of Veterans Affairs
  • Pueblo, CO
  • Summary The Advanced Medical Support Assistant (AMSA) has vacancies in various locations and specialty clinics. AMSAs pr...
  • 3/28/2024 12:00:00 AM

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Physician Assistant or Nurse Practitioner
  • Concentra
  • Pueblo, CO
  • Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care ...
  • 3/28/2024 12:00:00 AM

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Travel Cath Lab Technologist - $2,494 per week
  • Fusion Medical Staffing-cath Lab
  • Pueblo, CO
  • Job Description Fusion Medical Staffing-Cath Lab is seeking a travel Cath Lab Technologist for a travel job in Pueblo, C...
  • 3/28/2024 12:00:00 AM

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Certified Nursing Assistant (CNA)
  • Pueblo Diversified Industries
  • Pueblo, CO
  • Job Type Full-timeDescriptionSERVICE PHILOSOPHYPueblo Diversified Industries ("PDI") is a Colorado Nonprofit Corporation...
  • 3/28/2024 12:00:00 AM

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Mid Level Provider
  • State of Colorado
  • Pueblo, CO
  • $7,000 Sign On Incentive* This position will receive a short-staffing temporary pay differential of 8% from July 1st 202...
  • 3/27/2024 12:00:00 AM

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Psychologist-OCA
  • Department of Veterans Affairs
  • Pueblo, CO
  • Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement ...
  • 3/26/2024 12:00:00 AM

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Phlebotomist
  • US Oncology, Inc.
  • Pueblo, CO
  • Overview Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an excitin...
  • 3/24/2024 12:00:00 AM

Pueblo /ˈpwɛbloʊ/ is a home rule municipality that is the county seat and the most populous city of Pueblo County, Colorado, United States. The population was 106,595 in 2010 census, making it the 267th most populous city in the United States and the 9th largest in Colorado. Pueblo is the heart of the Pueblo Metropolitan Statistical Area, totaling over 160,000 people and an important part of the Front Range Urban Corridor. As of 2014, Pueblo is the primary city of the Pueblo–Cañon City combined statistical area (CSA) totaling approximately 208,000 people, making it the 134th largest in the nat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Inbound Contact Center Supervisor jobs
$50,883 to $70,316
Pueblo, Colorado area prices
were up 2.3% from a year ago

Inbound Contact Center Supervisor in Utica, NY
All employees are part of one team and all supervisors are supes of that team.
January 17, 2020