Inbound Contact Center Supervisor jobs in Rapid City, SD

POSITION: Residential Assistant Supervisor

POSITION OPENS: 8/16/2023

POSITION DESCRIPTION:

Assist the Direct Support Supervisor (DSS) in maintaining a structured work environment that benefits
both the employees and the individuals receiving services. Ensuring procedures are being followed, while also suggesting ideas for streamlining processes. Provide person-centered support to individuals. Provide training to onboarding employees.

Job duties include:

• Supporting people in becoming a part of their community.
• Implementing and teaching individual support programs.
• Identifying people’s training needs and preferences in collaboration with team members.
• Supporting people’s daily routine activities, such as appearance and hygiene.
• Supporting people’s medical services needs, such as medication administration and diet support.
• Supporting people to obtain personal outcomes.
• Provide on-the-job training for new employees and assist with other training needs.
• Assist with monitoring financial, transportation, medical, and service plans.
• Attend various meetings on regular bases and maintain communication with staff.
• Assist with ensuring appropriate staffing coverage.

QUALIFICATIONS:

• High School Diploma or GED
• Valid driver’s license and clean driving record
• Ability to communicate effectively verbally and in writing.
• Must be well organized and able to work with minimal supervision.
• Previous experience preferred.

HOURS: 40 hrs per week, 1:00 p.m.- 9:00 p.m. Tuesday - Saturday

WAGE: $19.39 per hour & eligible for weekend premium pay

APPLY : Online @ www.nhtc.org or stop by NHTC Administration Offices at 625 Harvard St.Spearfish, SD 57783 At www.nhtc.org

CLOSING DATE: open until filled