Inbound Contact Center Supervisor jobs in Twin Falls, ID
Inbound Contact Center Supervisor supervises inbound contact center agents and operations focusing on selling products or services. Monitors metrics and targets for service volume, sales, and timeliness. Being an Inbound Contact Center Supervisor responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Additionally, Inbound Contact Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Contact Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Inbound Contact Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Inbound Contact Center Supervisor jobs
- Watertown Regional Medical Center
-
Elko, NV
FULL_TIME
-
Northeastern Nevada Regional HospitalDescriptionNortheastern Nevada Regional Hospital
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Northeastern Nevada Regional Hospital, we are committed to providing our patients with the highest quality, family-friendly care available. We offer a wide range of healthcare services, including emergency medicine, heart care, maternity care, sleep medicine, surgical services, and many more.
Where We Are:
Whether you're an outdoor or indoor person, Elko offers something for everyone. Summer recreation includes horseback riding, fishing, mountain biking, motor-cross racing, rock climbing, water skiing, cattle drives and city slicker tours, camping and hunting. Winter recreation and fun is just 6 miles north where local residents enjoy downhill skiing, snow-mobiling and helicopter and snowcat skiing.
Why Choose Us:
* Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
* Competitive Paid Time Off / Extended Illness Bank package for full-time employees
* Employee Assistance Program - mental, physical, and financial wellness assistance
* Tuition Reimbursement/Assistance for qualified applicants
* Employee recognition programs
* And much more...
Position Summary:
NNRH is looking for a Full Time RN House Supervisor to join our nursing leadership team.
Successful incumbent will be able to determine, coordinate, and supervise daily staffing assignments and levels within our 75-bed hospital. Must have the ability to provide direction, orient new staff, train, coach and mentor staff on a daily basis. May be required to perform staff responsibilities as needed to fulfill required service levels.
Predominately working nights, 12-hour shifts 3x per week, rotating weekends and holidays.
QualificationsMinimum Qualifications:Education: BSN Preferred
Experience: Three (3) to five (5) years progressive nursing experience in an acute hospital is required.
Requirements: Must have or able to obtain a Nevada RN License. American Heart Association Certifications: required upon hire include: BLS, ACLS, and PALS; and NRP within 90-days of hire.
EEOC Statement:
Northeastern Nevada Regional Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Job NursingPrimary Location Nevada-ElkoSchedule Full-timeWork Schedule Night shift, 10 hr/shift, rotate weekends - Just Posted
- Southern Idaho Landscape Center
-
Filer, ID
FULL_TIME,PART_TIME
- Southern Idaho Landscape Center is a 20-acre, state-of-the-art garden center that includes a 24,000 square-foot main showroom and 12,000 square-foot production greenhouse. Opened in 2010, it is the la...
- 30 Days Ago
- Commercial Fun Center
-
Elko, NV
PART_TIME
- Join Our Team at The Commercial Fun Center!We're on the lookout for a dynamic individual to assist with our wide range of events at the historic Commercial Hotel and Casino, now home to The Commercial...
- 30 Days Ago
- ELKO COMMUNITY HEALTH CENTER LLC
-
Elko, NV
FULL_TIME
- DescriptionThe Infusion Center Lead RN provides compassionate, patient-centered care to a varying acuity of patients and oversees support staff within the infusion center to ensure efficient workflow ...
- Just Posted
- Arctic Circle
-
Jerome, ID
FULL_TIME
- Supervisor Do you consider yourself to be a leader? Are you friendly and a team player? Do you work well under pressure and in a fast-paced environment? If you answered YES to any of these, Arctic Cir...
- 17 Days Ago
- Arctic Circle
-
Twin Falls, ID
FULL_TIME
- Supervisor Do you consider yourself to be a leader? Are you friendly and a team player? Do you work well under pressure and in a fast-paced environment? If you answered YES to any of these, Arctic Cir...
- 1 Month Ago
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0 Inbound Contact Center Supervisor jobs found in Twin Falls, ID area
About Twin Falls, Idaho
were up 2.5% from a year ago