Core Position Responsibilities as Chief Information Officer
- Strategic Management:
- Oversee the day-to-day operations of the city's IT department, ensuring smooth functioning of all systems and services.
- Develop and implement IT policies, procedures, and standards to maintain efficiency, security, and compliance with relevant regulations.
- Lead and mentor a team of IT professionals to deliver high-quality support and solutions.
- Infrastructure Management:
- Manage the city's IT infrastructure, including networks, servers, and software applications, to meet the needs of various departments and ensure reliability and scalability.
- Plan and execute technology initiatives and projects within budget and timeline constraints.
- Stakeholder Collaboration:
- Collaborate with department heads and stakeholders to assess IT needs, prioritize projects, and allocate resources effectively to support city initiatives and goals.
- Serve as a liaison with external agencies, partners, and vendors on IT-related matters.
- Vendor Management:
- Manage vendor relationships and contracts for IT products and services, negotiating terms and ensuring compliance with service level agreements.
- Security and Compliance:
- Develop and maintain disaster recovery and business continuity plans to minimize disruptions and protect city data and operations.
- Ensure compliance with information security best practices and regulations.
Additional Position Responsibilities:
- Lead and mentor a team of IT professionals, including system administrators, network engineers, project management, communications coordinator, and help desk staff, to deliver high-quality support and solutions.
- Commitment to continuous learning and professional development, staying abreast of emerging technologies, industry trends, and management best practices.
- Collaborative Leadership:
- Work proactively with other city officials to accomplish administration goals.
- Supports all aspects of the City’s computer systems.
- Maintains and plans the departmental budget.
- Supervises and directs IT staff.
- Establishes and maintains good rapport with software vendors.
- Negotiates contracts and prices with vendors and suppliers.
- Monitors and reports the IT intern’s work performance to applicable university.
- Assists City’s PC users with daily computer operations.
- Reviews and implements new software as requested.
- Recommends IT purchases.
- Monitors and establishes technical-internal communications, e.g., cell phones, radios.
- Ensures backup to the City’s computer systems.
- Establishes system accounts for City PC users.
- Orients new City’s PC users to available software.
- Monitors and ensures City computers are being used for business purposes.
- Monitors and ensures the City’s PC kept in good condition.
- Secures the information maintained on the City’s network system.
- Monitors junk mail and viruses being filtered through the City’s PCs.
- Tracks and maintains software licenses.
- Troubleshooting on software and equipment.
- Staffs and manages employees of the IT Department.
Core Knowledge/Skills/Abilities Required:
- Experience and Education:
- Bachelor's degree in computer science, information technology, or a related field.
- Minimum of 5 years of experience in a managerial role in IT.
- Technical Skills:
- Comprehensive understanding of IT systems, infrastructure, and operations.
- Proficiency in project management methodologies and tools.
- Familiarity with various communications systems and devices.
- Leadership and Communication:
- Strong leadership and interpersonal skills.
- Excellent communication skills, both verbal and written.
- Problem-Solving and Decision-Making:
· Strong problem-solving and decision-making skills w/ ability to multi-task.
- Continuous Learning:
- Commitment to continuous learning and professional development.
Additional Knowledge, Skills, and Abilities Required:
Considerable ability to interact with staff at all levels.
· Marked ability to learn various software utilized within the City.
· Considerable ability to prioritize assignments.
· Excellent organizational skills.
· Working ability to operate standard office equipment.
· Excellent written and oral communication skills.
· Considerable ability to lead and influence others.
Special Consideration:
- Previous experience in the public sector – municipalities
- Familiarity with social media
- Familiarity with geographic information systems (GIS)
- Familiarity with cloud-based vs on-premises applications/solutions
- Familiarity with call center operations
- Experience in the Windows environment
- Familiarity with the Apple environment
- Willingness to travel on occasion
- Willingness to attend meetings after hours and on weekends
Job Types: Full-time, Permanent
Pay: Up to $80,132.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- Day shift
- Monday to Friday
Ability to Relocate:
- Terre Haute, IN 47807: Relocate before starting work (Required)
Work Location: In person