Information Services Consultant jobs in Austin, TX

Information Services Consultant works with end user groups to identify technical solutions to business problems or inefficiencies. Evaluates existing systems and/or user needs and makes recommendations. Being an Information Services Consultant may require certification in specific applications. Requires a bachelor's degree. Additionally, Information Services Consultant typically reports to a head of a unit/department. To be an Information Services Consultant typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. (Copyright 2024 Salary.com)

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Associate Consultant (Hybrid)
  • Sigma Information Group
  • Austin, TX FULL_TIME
  • Seeking an experienced technical consultant to develop hands-on skills and technical proficiency to grow into a future consultant position in Austin, TX. The ideal candidate will have a Bachelor's degree or equivalent in Computer Science or related field and familiarity with modern operating systems.

    Role

    The Associate Consultant completes critical infrastructure management tasks, provides Tier 1 and Tier 2 support to clients and configures new computers for deployment. This role assists Sigma consultants in the completion of various skill/experience-appropriate tasks both in-house and at our clients' offices, including new computer/device installation, peripheral connections and networking cabling. Other work includes assembling equipment quotations, monitoring alert conditions and interfacing with Sigma vendors.

    Responsibilities

    • Using a range of reporting tools, evaluate alerts and sub-optimal conditions and escalate to appropriate Consultant.
    • Provide daily inspection of upcoming expiry items and communicate with appropriate Consultants.
    • Based on predefined schedules, complete client infrastructure management tasks.
    • Visually inspect server patch status, backups, logs, anti-virus, email and hardware checks.
    • Provide automated remote monitoring of backups, ping status, disk space, etc.
    • Under Consultant direction and following client-specific procedures, unpack, patch and test new client computers (workstations and laptops). If required, install various software applications including Microsoft Office.
    • Deliver, install and test computers, peripherals and other devices as directed by Consultant.
    • As directed, take ownership for resolving Tier 1 and Tier 2 support requests, including; virus scans/removals, password resets and device problems (printers, mice, monitors).
    • Ensure equipment and parts are well organized, identified and easily accessible.
    • Enter tickets for time spent on both client and Sigma (internal) work.
    • Seek assistance in solving client problem from sponsoring Consultant and if unable to quickly determine course of resolution, escalate to Consultant or VP, Operations.

    Requirements

    • Prior experience handling multiple customers at an IT consultancy or MSP a big plus
    • Familiarity with modern operating systems
    • Basic knowledge of networking and security concepts
    • Comfortable with handling computer hardware including adding additional RAM and replacing hard drives, video cards and network cards
    • Capable of basic problem identification/escalation and providing basic technical support including virus removal and software installation
    • Physically capable of picking up and moving computer hardware
    • Strong desire to build skill-set through self-directed education and coursework that lead desirable certifications
    • Aspiration to become full-time Sigma consultant
    • Must reside in Austin, TX or the surrounding area in order to accommodate client onsite visits

    Benefits

    • Medical, dental, and vision insurance
    • Life insurance
    • Long-term disability
    • Paid vacation
    • Paid holidays
    • Simple IRA (401K equivalent) for eligible employees
    • Stocked snack bar
    • Company sponsored outings
    • Fitness center onsite

     

  • 10 Days Ago

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IT Consultant - System Administrator (Hybrid)
  • Sigma Information Group
  • Austin, TX FULL_TIME
  • The IT Consultant will have the opportunity to manage the technology infrastructures for multiple clients in a variety of different industries. This includes supporting and maintaining servers, deskto...
  • 12 Days Ago

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Senior Consultant Strategic Planning (Contingent)
  • Information & Infrastructure Technologies, Inc.
  • Austin, TX PART_TIME
  • Information and Infrastructure Technologies, Inc. (IIT) is looking for a well-versed Senior Consultant Strategic Planning to join our team supporting the Army Futures Command (AFC). Responsibilities: ...
  • 1 Month Ago

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Technical Writer
  • Nextgen Information Services
  • Austin, TX FULL_TIME
  • Job DetailsLevel Description4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experienc...
  • Just Posted

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Procurement Specialist (CTCD)
  • Nextgen Information Services
  • Austin, TX FULL_TIME
  • Job DetailsPosition: IT Procurement Technician 3Location: Austin TX (Hybrid)Duration: 4 monthsOnsite Requirement: The Candidate will be onsite at least two days a week. The telework schedule for the r...
  • Just Posted

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Consultant
  • MSB School Services LLC
  • Cedar, TX FULL_TIME
  • ABOUT US MSB Consulting is an educational consulting firm that works directly with the Special Education community. We help our clients maximize their reimbursements from the Medicaid to Schools progr...
  • 1 Month Ago

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0 Information Services Consultant jobs found in Austin, TX area

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Customer Support/Technical Training III - (E3)
  • Applied Materials, Inc.
  • Austin, TX
  • Overall Responsibilities: This posting is for an Implant/VSE New Product Introduction (NPI) instructor based in Austin, ...
  • 3/29/2024 12:00:00 AM

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TELEPHONE SYSTEM ANALYST (CUSTOMER SERVICE SYSTEM ANALYST)
  • Treasury
  • Austin, TX
  • ** TELEPHONE SYSTEM ANALYST (CUSTOMER SERVICE SYSTEM ANALYST)** **Department of the Treasury** **Location** 1 vacancy in...
  • 3/29/2024 12:00:00 AM

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Senior Director, Self-Service Client Delivery
  • visa.com.uy
  • Austin, TX
  • **Senior Director, Self-Service Client Delivery** Strategy & Planning Full-time Date: Job Number: REF007846W **Company D...
  • 3/29/2024 12:00:00 AM

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Customer Experience Assistant, Sales - Austin
  • Brilliant Earth LLC
  • Austin, TX
  • **Brilliant Earth** **Customer Experience Assistant, Sales - Austin** **Sales and Customer Service - Austin, TX - Full T...
  • 3/28/2024 12:00:00 AM

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Senior Director, Self-Service Client Delivery
  • visa.co.ve
  • Austin, TX
  • **Senior Director, Self-Service Client Delivery** Strategy & Planning Full-time Date: Job Number: REF007846W **Company D...
  • 3/28/2024 12:00:00 AM

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Senior Director, Self-Service Client Delivery
  • visa.com.gt
  • Austin, TX
  • **Senior Director, Self-Service Client Delivery** Strategy & Planning Full-time Date: Job Number: REF007846W **Company D...
  • 3/28/2024 12:00:00 AM

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Senior Director, Self-Service Client Delivery
  • visa.dk
  • Austin, TX
  • **Senior Director, Self-Service Client Delivery** Strategy & Planning Full-time Date: Job Number: REF007846W **Company D...
  • 3/28/2024 12:00:00 AM

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ARC Customer Service Representative
  • Austin Regional Clinic
  • Austin, TX
  • ** ARC Customer Service Representative** **Job Category****:** Office & Clerical **Requisition Number****:** ARCCU03938 ...
  • 3/28/2024 12:00:00 AM

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Information Services Consultant jobs
$115,435 to $155,391
Austin, Texas area prices
were up 1.2% from a year ago