Information Services Consultant jobs in Davenport, IA

Description

This individual must be proficient in various computer software tools, be highly efficient, and must be willing to work in an environment that is fast-paced with set delivery schedules. This person will either generate publication data for incorporation into technical documentation or develop Automotive/Heavy equipment troubleshooting, operator and maintenance manuals for technical publications utilizing customer-supplied source material.

Primary Duties & Functions:

• Authors technical documentation from source material gathered from engineering resources and/or develops automotive/heavy equipment troubleshooting, operator and maintenance manuals.
• Accurately develops system specific diagnostics and electrical service procedures using client supplied information. 
• Interfaces with engineers, technical writers, product specialists and technicians. 
• Ability to interpret blueprints and detailed engineering specifications is required.
• Must be proficient with a personal computer and various software including desktop publishing, spreadsheet, word processing, illustration, and database programs.
• Strict adherence to using Quality Assurance Plans and Standard Operating Procedures. 

Requirements

• Requires Associates degree (minimum), in addition to vocational, career, or related technical studies in technical writing, automotive repair or other engineering discipline, preferably with hands-on automotive/agriculture repair experience.
• Familiarity with heavy truck engine, agriculture and vehicle product lines is desirable.
• Experience in developing diagnostic information for heavy equipment/agriculture service industry is desirable.   
• Must be proficient in desktop publishing software including Arbortext, FrameMaker and/or InDesign. 
• Extremely well organized and must be extremely detailed oriented. 
• "High visibility" position--must have expert communication and computer skills and the ability to effectively work with internal and external customers.
• Can multi-task and be flexible to work when “peak” volume periods are encountered.
• Must be able to work to established program schedules, provide reports, and coordinate with global suppliers on an as-needed basis.
• Must be willing to travel occasionally.