Information Services Consultant jobs in Norwich, CT

Wood River Health is is now seeking a Health Information Technician! If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place!

Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, PLUS personal days, PLUS paid holidays. We offer health insurance, flexible spending account, life insurance, 403(b) with employer match, work/life balance, tuition assistance, and much more!

The Health Information Management Technician organizes and manages health information data by ensuring its quality, accuracy, accessibility, and security in both paper and electronic systems. Although health information technicians do not provide direct patient care, they work regularly with other healthcare professionals. The Health Information Management Technician will participate in professional development by attending programs, workshops, in-services both internal and external, as well as department meetings, as needed. Essential Duties include:

• Scan, file and check documents for completeness, accuracy, and compliance with Wood River Health policies and procedures; 
• Answering incoming telephone calls in a fast paced call center environment;
• Enter data, such as diagnostic procedures into EHR; 
• Record all telephone call messages in EHR;
• Release patient information to persons or agencies according to Wood River Health policies and procedures;
• Maintain a variety of health record indexes or storage and retrieval systems to collect and store information;
• Retrieve labs and reports from outside sources while reviewing existing records for scanning;
• Schedule, cancel and reschedule patient appointments as necessary, according to clinical protocols and department workflows using Nextgen scheduling;
• Utilize triage protocols for all inquiries to provide first call resolution. Determine which calls are appropriate for clinical staff; 
• Protects patients’ health information for confidentiality and data security;
• Maintain strict confidentiality in all matters
• Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information
• Enliven and support the mission, vision, and values of WRH 
• Adhere to organizational policies and procedures
• Adhere to the WRH Compliance Program Standards
• Performing other duties as assigned to meet business needs

Qualifications

• Minimum high school diploma or equivalent.
• Minimum of one-year medical office experience preferred.
• Electronic Health Records experience preferred.
• Knowledge of medical terminology preferred.
• Must be able to work independently.
• Must be able to perform tasks with appropriate speed and accuracy.
• Must be able to work nights and weekends on rotating basis

Please note, effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.

Wood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.