Information Technology Director establishes, plans, and administers the overall policies and goals for the information technology department. Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems. Being an Information Technology Director manages the research and selection of IT equipment, applications, and supplies. Requires a bachelor's degree. Additionally, Information Technology Director typically reports to a CIO. The Information Technology Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Information Technology Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
DIRECTOR OF I.T.
JOB DESCRIPTION
JOB TITLE: DIRECTOR OF I.T. ORIGIN DATE: JUNE 2017
REPORTS TO: BOARD OF COUNTY COMMISSIONERS REVISION DATE: SEPT 2022
DEPARTMENT: I.T. DEPARTMENT NO: 51
CLASSIFICATION: EXECUTIVE EXEMPT JOB ZONE: 7.0 to < 8.0
I. JOB SUMMARY: The Director of Information Technology (IT) manages the IT Department for
Lyon County. In doing so, The Director plans, organizes, coordinates, and directs the activities
of the Information Technology Department to introduce improved efficiencies and
effectiveness; implements and monitors policy compliance; applies sound management;
supervises all IT staff and be the support person for all computer users working in Lyon County
Offices; and performs other work as required.
The roles, responsibilities, job functions, knowledge, skills and abilities set forth herein may be revised from
time-to-time in order to comply with federal and state laws, departmental needs and the changing
requirements for this position.
II. ESSENATIAL FUNCTIONS: Nothing in this specification restricts management’s right to assign or
reassign duties and responsibilities to this position at any time.
a. Plans, organizes, directs, and coordinates the activities of a major division of the
Information Technology Department; provides leadership, direction, and guidance for
development and operational activities to achieve the department’s long- and short-
range goals.
b. Manages information technology for the county.
c. Manages IT support for the Lyon County Emergency Communication Center.
d. Formulating and implementing policies, programs, procedures, and standards for
activities of the Information Technology Department.
e. Exercises considerable independent judgment to analyze, develop, and recommend
plans and solutions to operational, management, business process, or countywide
telecommunications and Data Center operations services including hardware and
software activities and associated problems, and utilizes effective leadership skills to
implement such plans and recommendations.
f. Aids in the recruitment, interviewing, selection and evaluation of staff; assigns and
reviews projects with project managers to determine progress and work priorities;
ensures adherence to standards and procedures; identifies, recommends and initiates
training for staff.
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g. Coordinates and works closely with County departments to identify objectives, plans,
and methods to satisfy business requirements and negotiates service level agreements
in support of these requirements.
h. Directly manages and maintains county cell phone contract with cell phone vendor.
Oversees phone and tablet upgrades. Performs periodic plan evaluation with cell phone
vendor.
i. Coordinates system availability, performance management, and capacity planning
issues; assures timely, accurate and prompt turnaround of work orders/requests;
monitors workload statistics in support of achieving service level agreement goals.
j. Assure the purchase and maintenance of essential equipment and supplies for the
department.
k. Provide a schedule of new and revised system developments.
l. Maintain a schedule of operational processing to assure timely access to information
sources.
m. Establish and monitor the department budget.
n. Provides short- and long-range planning of future systems and I.T. needs
o. Provides timely liaison with the Board of County Commissioners to keep them current
with operation results.
p. Assures proper liaison with users to identify problem areas and determine systems or
computer applications that may solve or minimize the problems.
q. Provide monitoring of all systems to keep tasks and all equipment operational.
r. Implement and oversee backup procedures, including the training of backup personnel
for redundancy in the operation of I.T. Department duties.
s. Train users in the basics of all operating system and security procedures.
t. Network administration working with managed switches and firewall configuration.
III. MARGINAL FUNCTIONS:
a. Perform related duties as assigned by the Board of County Commissioners.
b. Attend mandatory and selected training.
c. Duty to maintain a positive work atmosphere by acting and communicating in a manner so that
employee gets along with customers, citizens, coworkers and management.
d. Being pleasant, respectful and civil with others on the job and displaying a good-natured,
cooperative attitude.
e. Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive
behavior, even in very difficult situations.
f. Obligation to be reliable, responsible, dependable, and fulfill duties.
g. Must show up for work on a regular and predictable basis as scheduled.
h. All other duties as assigned.
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IV. QUALIFICATIONS: A combination of experience, education, and/or training which substantially
demonstrates the following knowledge, skills and abilities:
a. Must have a Class C Driver’s License.
b. Thorough knowledge of:
i. Firewalls, spam blockers, and, antivirus software
ii. County values and principles and methods of organization and accomplishing
work in a county government
iii. Methodology, materials, capabilities, and limitations of equipment.
iv. Principles and practices of public administration, including organizational
development and personnel management, budgeting, and supervision
v. Principles and practices of customer service and relations to develop and
maintain a high level of customer satisfaction with services and products
delivered by the Department.
vi. Principles and practices of project management to achieve project objectives
within established budgets and schedules
c. Working knowledge of:
i. Administrative and economic aspects and procedures utilized in the
development, maintenance, operation and repair of countywide information
technology facilities, equipment, and systems
ii. Principles and practices of office management and administrative organization
iii. Public relations principles and techniques for inter-agency work with other
government agencies.
iv. Must have the ability to receive, interpret, and, follow verbal and written
instructions. Required to read, write, and, speak English. The ability to speak a
foreign language is helpful.
v. Must understand a total system functions and pertinent policies and procedures
d. Skill and Ability to:
i. Operate and service all IT equipment
ii. Exercise initiative, ingenuity and sound judgment in analyzing and evaluating
problems, information, and situations; develop effective and creative solutions
and action plans; and effectively implement and monitor plans
iii. Directly supervise employees and indirectly supervise user personnel for
training.
iv. Analyze, evaluate and draw logical conclusions from complex technologies and
related technical data
v. Communicate clearly and effectively, both orally and in writing with both
technical and non-technical personnel; prepare clear and concise administrative
and technical reports, correspondence and memoranda; provide clear and
composed speeches to staff and the public as needed
vi. Establish and maintain effective working relationships; provide excellent and
courteous customer service; and evaluate and develop improvements to
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enhance the effectiveness and efficiency of services provided to County
departments
vii. Read and comprehend complex written and technical materials
viii. Recognize problems of a sensitive or political nature and understand
organizational and political implications of decisions and recommendations
ix. Work under pressure of time and conflicting demands
V. REQUIRED CONDITIONS OF EMPLOYMENT: As a condition of employment, the incumbent will
be required to:
a. Successfully pass a modified background investigation.
b. Kansas Class “C” Driver’s License
c. Be available to respond to off-hours situations, work occasional nights and weekends,
off-hours situations, holidays, and during times of emergencies and disasters.
VI. EXAMPLES OF EDUCATION/TRAINING/EXPERIENCE: Any combination of training, education
and/or experience which provides the knowledge, skills and abilities and required conditions of
employment listed above is qualifying. An example of a way these requirements might be
acquired is:
a. Education
i. G.E.D. or Equivalent.
ii. Completion of courses leading to a Bachelor’s Degree or Technical Degree in
Software and or Network Technology.
iii. Business Administration degree would be helpful, but technical training and
experience are more important.
VII. PHYSICAL AND SENSORY REQUIREMENTS: The physical and sensory abilities required for this
classification include:
a. Sight in order to read computer screens and standard computer printouts
b. Hearing, speech, sight, and physical dexterity sufficient to function in a typical office
environment
c. Coordinated, skillful movements of fingers, hands and arms to operate a computer
keyboard
VIII. TELECOMMUTING:
a. Eligible per County Telecommuting Policy and Procedures.
Employees hired after August, 2018: Lyon County/City of Emporia (Company) understands that a job
analysis is being completed in compliance with the American’s with Disabilities Act (ADA). One of the
outcomes of the job analysis is the determination of one or more job specific tests that will either
qualify or disqualify the post-offer or post-employment (fit for duty) candidate for the position. For the
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Classification Series of LYON COUNTY/CITY OF EMPORIA: OFFICE PERSONNEL: The Company
representative hereby acknowledges the following as valid physical requirements:
i. Employee lifts/carries 50 pounds occasionally (less than 33% of the time or 1-100 times per
day).
ii. Employee lifts/carries 25 pounds frequently (34%-66% of the time or 100-500 times per
day).
iii. Employee lifts/carries 10 pounds constantly (67%-100% of the time or over 500 times per
day).
iv. Employee’s position requires pushing a maximum force of 5 pounds.
v. Employee’s position requires pulling a maximum force of 5 pounds.
SAFE LIFTING CRITERIA:
vi. Floor to knuckle: 45 lbs.
vii. 12” to knuckle: 45lbs.
viii. Knuckle to shoulder: 22.5 lbs.
ix. Shoulder to overhead: 22.5 lbs.
x. Carry: 45 lbs.
xi. Push: N/A
xii. Pull: N/A
PHYSICAL DEMANDS: LIFT/CARRY:
Stand: O 10 lbs. or less: C
Walk: O 11-20 lbs.: F
Sit: N 21-50 lbs.: F
Handling: N 51-100: N
Reach Outward: O Over 100 lbs.: N
Reach above shoulder: O Push/Pull:
Climb: O 12 lbs. or less: C
Crawl: O 13-25 lbs.: F
Squat or kneel: O 26-40 lbs.: O
Bend: O 41-100 lbs.: N
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5 hrs/day).
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5-5.5 hrs/day).
C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs. per day).
This job description has been examined for compliance with the Americans with Disabilities Act (ADA)
and the Fair Labor Standards Act (FLSA). *The federal overtime provisions are contained in the Fair
DIRECTOR OF IT
Labor Standards Act (FLSA). Unless exempt, employees covered by the Act must receive overtime pay
for hours worked over 40 in a workweek at a rate not less than time and one-half their regular rates of
pay.
Subject to criminal record history checks, physical examination and drug/alcohol screening prior to
employment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.
REASONABLE ACCOMMODATION STATEMENT: To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. Reasonable accommodations may be made to
enable qualified individuals with disabilities to perform the essential functions.