INFORMATION TECHNOLOGY GENERALIST jobs in Ann Arbor, MI

INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation and administrative procedures in a variety of IT functional areas. Provides operational infrastructure support, maintenance, troubleshooting to ensures optimum utilization of IT resources. Being an INFORMATION TECHNOLOGY GENERALIST may be involved in hardware/software/vendor selection, security, training, coordination and scheduling of IT initiatives. Requires a bachelor's degree. Additionally, INFORMATION TECHNOLOGY GENERALIST typically reports to a supervisor. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Information Technology Intern
  • Dexter Axle
  • Novi, MI INTERN
  • Overview

    DexKo Global, the global leader in highly engineered, technology driven, running gear and structural solutions for the growing towable work and recreational trailer industry, has an opportunity for a Information Technology Intern at our global headquarters location in Novi, Michigan.

    DexKo Global has achieved its success by delivering market leadership in product development and innovation, increased manufacturing flexibility, great efficiency through global sourcing and unparalleled customer service.

    For more information about our company, access DexKo Global’s web site at www.dexko.com.

    DexKo Global offers a competitive salary and comprehensive benefits. Dexter’s benefits package includes Health, Dental, Vision, Life, STD, LTD, FSA, HSA, and 401(k) Plan with company contributions.

    Position Summary

    Provide direct technical assistance to our staff, troubleshoot hardware and software issues, and ensure smooth computer operations. Support the day-to-day operations of the in-place security solutions and identify and investigate security incidents.

     

    More specifically, this position will be responsible for activities including but not limited to the following:

     

    • Provide first contact support of incoming requests and incident tickets to the service desk via telephone, web portal, email, walk-ups, and chat to ensure courteous, timely, and effective resolution of end-user issues
    • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution
    • Prioritize incidents and service requests according to defined processes to meet defined SLAs
    • Escalate incidents with accurate documentation to a suitable technician, when required
    • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determine
    • Setup of new mobile phones/laptops for end-users
    • Review logs and reports of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.). Interpret the implications of that activity and devise plans for appropriate resolution
    • Maintain operational configurations of all in-place security solutions as per the established baselines
    • Help conduct inventory and documentation of IT infrastructure and assets
    • Perform vulnerability scanning and create remediation reports for vulnerabilities that can be remediated
    • Assist in reviewing and refreshing all DexKo cybersecurity policies

    Requirements

    Qualifications

    Current college student pursuing bachelor's degree in Information Technology; at or above Junior year preferred

     

    Preferred degree program in Computer Science, Information Technology, Engineering, or similar discipline

     

    NA

     

    English

     

    Experience

    Completion of a similar internship is preferred but not required

     

     

    Knowledge

    Required:

     

    Excellent written and verbal capabilities, including effectively communicating with C-suite level staff

    Outgoing with a professional demeanor

    Proficient in Word, PowerPoint, Excel and Outlook

    Detail oriented

    Analytical Skills

    Proactive, self-starter motivated by new challenges

  • 1 Month Ago

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Production Associate
  • Information Entropy
  • Ann Arbor, MI FULL_TIME
  • QUALIFICATIONS Information Entropy is a locally owned premium cannabis company in Ann Arbor, Michigan. We are recruiting dedicated Production Associates to maintain daily operations in our growing Pro...
  • 10 Days Ago

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Administrative Assistant
  • College for Healthcare Information Management...
  • Ann Arbor, MI FULL_TIME
  • The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members an...
  • Just Posted

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Finance Generalist
  • Victors Home Solutions
  • Canton, MI FULL_TIME
  • Victors Home Solutions is one of the largest home improvement companies in Michigan, honored to serve our homeowners with premium products, warranties, and the best customer experience in the industry...
  • Just Posted

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Marketing Generalist
  • Shar Music
  • Ann Arbor, MI FULL_TIME
  • As a Marketing Generalist, you will play a key role in executing our marketing strategies and campaigns across various channels. You will collaborate closely with cross-functional teams to ensure the ...
  • 8 Days Ago

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HR Generalist
  • Jobot
  • Ann Arbor, MI FULL_TIME
  • HR Generalist Focused On Employee Relations Needed For Growing Manufacturer This Jobot Job is hosted by: Kevin Finlay Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us yo...
  • 9 Days Ago

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0 INFORMATION TECHNOLOGY GENERALIST jobs found in Ann Arbor, MI area

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Market Chief Executive Officer CEO
  • Vibra Healthcare
  • Taylor, MI
  • Overview: COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Chief Executive Officer to join our team! Respo...
  • 3/28/2024 12:00:00 AM

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Executive Assistant
  • Harper Associates
  • Plymouth, MI
  • Job Description Job Description Executive Assistant to CFO - Plymouth, MI area Require extensive, luxury, International ...
  • 3/28/2024 12:00:00 AM

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Senior Associate, Employee Relations
  • Ford
  • Wayne, MI
  • Job Description The role supports the administration of company policies and procedures related to employee relations, p...
  • 3/27/2024 12:00:00 AM

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Retail Office Associate
  • Bob's Discount Furniture
  • Ann Arbor, MI
  • Location: Location: Retail Office Associate in Ann Arbor, MI at Bob's Discount Furniture **Location:** **Experience:** N...
  • 3/27/2024 12:00:00 AM

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Associate Account Executive - Entry Level
  • Epsilon
  • Troy, MI
  • Job Description JOB DUTIES Assists the Account Management team in the design and implementation of complex direct market...
  • 3/26/2024 12:00:00 AM

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Landscape Sales Executive
  • Harper Associates
  • Novi, MI
  • Job Description Job Description Great Oaks Landscaping - Design-Build Sales Executive Commercial/Residential - Novi, MI ...
  • 3/25/2024 12:00:00 AM

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Chief Executive Officer
  • Vibra Healthcare
  • Detroit, MI
  • COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Chief Executive Officer to join our team! Responsibilitie...
  • 3/24/2024 12:00:00 AM

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School Operations Staff (Hiring Multiple Role Types)
  • GetSelected.com
  • Troy, MI
  • Free job-searching + PD for educators. Find a school you love! Position Description School Operations/Data/Finance Manag...
  • 3/24/2024 12:00:00 AM

Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, making it the sixth largest city in Michigan. Ann Arbor is home to the University of Michigan. The university significantly shapes Ann Arbor's economy as it employs about 30,000 workers, including about 12,000 in the medical center. The city's economy is also centered on high technology, with several companies drawn to the area by the university's research and development infrastructure. Ann Arbor was founded in 1824, named for wives of the village'...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for INFORMATION TECHNOLOGY GENERALIST jobs
$79,863 to $99,323
Ann Arbor, Michigan area prices
were up 1.3% from a year ago

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