INFORMATION TECHNOLOGY GENERALIST jobs in El Paso, TX

INFORMATION TECHNOLOGY GENERALIST performs overall information systems planning, implementation and administrative procedures in a variety of IT functional areas. Provides operational infrastructure support, maintenance, troubleshooting to ensures optimum utilization of IT resources. Being an INFORMATION TECHNOLOGY GENERALIST may be involved in hardware/software/vendor selection, security, training, coordination and scheduling of IT initiatives. Requires a bachelor's degree. Additionally, INFORMATION TECHNOLOGY GENERALIST typically reports to a supervisor. The INFORMATION TECHNOLOGY GENERALIST occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an INFORMATION TECHNOLOGY GENERALIST typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Information Technology Telecommunications Analyst
  • City of El Paso
  • El Paso, TX OTHER
  • MOS Codes: None

    Education and Experience: Associate's Degree or higher in Computer Science, Information Technology, or a related field, and five (5) years of recent experience in wireless and/or wired telecommunication support services.


    Licenses and Certificates: Valid Texas Class "C" Driver's License or equivalent from another state.


    Special Requirements: Be available for work beyond standard workday or workweek hours as necessary; subject to on-call 24 hours per day, 7 days per week.


    Special Requirements: Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

    Under general supervision, provides telecom and multi-vendor system evaluation and support, problem resolution, and manages telecom service and billing records.

    Oversees wired and wireless telecommunication services and works with telecommunications industry vendors/partners to order products or services as part of service delivery. Including: examining and processing orders, tracking deliveries, and performing data organization and entry tasks required to monitor and communicate the progress of orders while collaborating with technical teams to solve problems as quickly as possible. Respond to internal and external customer queries in a timely and accurate manner, via chat, email, or phone.


    Works with the Information Technology divisions, and City Departments to obtain services and resolve complex telecom service issues. Provides open issues updates, and status reports, exchanges relevant information with management and project teams, and meets timelines. Provides accurate time estimates for tasks, identifies impacted teams, and notifies management and team members of potential issues. Assists with quotes, bids, contracts, billing, and account management for all of the telecommunications contracts. Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered per expected delivery order schedules. 


    Develops support documentation, standard operating procedures, and deliverable plans for system implementation and operational support. Works independently and makes appropriate decisions based on experience; identifies and defines technical problems and errors and implements technical solutions to solve problems. Confers with senior technical staff to resolve complex problems and tracks the problem until it has been resolved.


    Maintain and evaluate telecommunications service records for customers, including wired and wireless services, and assist with customer requests. Includes: evaluating telecom carrier statements, assisting in managing the inventory of telecommunication services, reviewing contracts, reviewing and paying invoices, and managing billing disputes. Assist with financial reporting including budgeting, forecasting, accruals, & responding to customer requests. Perform Monthly invoice validation and processing, tracking of orders and billing disputes, and monthly financial reporting. 

    For complete job specification, click here.

     

    Please note: This is an unclassified contract position.

     

    Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. 

    Note:  This is a new advertisement for Information Technology Telecommunications AnalystYou must apply if you are still interested in this position.


     Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services prior to submitting them to the Human Resources Department.

     

    A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

     

    To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history.  We do not use any information on your resume to review if you meet the minimum qualifications for this position.  

     

    Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

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Information Technology (IT) Specialist
  • PeopleTec, Inc.
  • El Paso, TX FULL_TIME
  • Responsibilities PeopleTec is currently seeking an Information Technology (IT) Specialist to support our Ft. Bliss, TX location.The candidate will provide Information Technology (IT) support to the Ca...
  • 1 Month Ago

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INFORMATION TECHNOLOGY DEPARTMENT - DEPUTY DIRECTOR OF ITD
  • County of El Paso
  • El Paso, TX FULL_TIME
  • JOB Acceptable Experience and EducationBachelor’s degree from an accredited university in Computer Science, Business Administration, or a related field, with emphasis in Computer Science courses: and ...
  • 10 Days Ago

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INFORMATION TECHNOLOGY DEPARTMENT - DEPUTY DIRECTOR OF ITD
  • County of El Paso
  • TX 79901, TX FULL_TIME
  • Acceptable Experience and EducationBachelor’s degree from an accredited university in Computer Science, Business Administration, or a related field, with emphasis in Computer Science courses: and a mi...
  • 13 Days Ago

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Human Resources Generalist
  • Teleperformance
  • El Paso, TX FULL_TIME
  • Overview DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62...
  • 10 Days Ago

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Lead HR Generalist
  • Eaton
  • El Paso, TX FULL_TIME
  • Eaton’s Power Components Division is currently seeking a Lead HR Generalist at a dynamic new brownfield manufacturing site supporting the rapidly growing demand for its electrical solutions in El Paso...
  • 10 Days Ago

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0 INFORMATION TECHNOLOGY GENERALIST jobs found in El Paso, TX area

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Executive Chef 1
  • Sodexo
  • EL PASO, TX
  • Unit Description: Do you strive to create amazing culinary experiences? Sodexo is seeking a culinary leader to join the ...
  • 3/19/2024 12:00:00 AM

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Account Executive
  • The Judge Group
  • El Paso, TX
  • The Account Executive is responsible for maximizing sales growth profitably. To accomplish this, they are responsible fo...
  • 3/18/2024 12:00:00 AM

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RN Employee Health and Safety Manager
  • Elpasosurgerycenters
  • El Paso, TX
  • **RN Employee Health and Safety Manager** *star_rate* New **Description** **Introduction** Last year alone, HCA Healthca...
  • 3/18/2024 12:00:00 AM

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Account Executive - Outside Sales Role
  • Lycatel LLC
  • El Paso, TX
  • Job Description Job Description Lycamobile is seeking a talented Account Executive to join their Sales Team in El Paso, ...
  • 3/18/2024 12:00:00 AM

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EXECUTIVE CHEF III--EL PASO
  • Morrison Healthcare
  • El Paso, TX
  • **EXECUTIVE CHEF III--EL PASO** **El Paso, Texas 79938** **Posted Date:** Jun 8, 2021 **Position Title: EXECUTIVE CHEF I...
  • 3/18/2024 12:00:00 AM

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Office Assistant - Worker's Compensation Department
  • T&T Staff Management, Inc.
  • El Paso, TX
  • Job Description Job Description Workers' Compensation Representative Summary: Looking for a bilingual, highly motivated,...
  • 3/17/2024 12:00:00 AM

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Staff Pharmacist FT
  • CVS Health
  • El Paso, TX
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/17/2024 12:00:00 AM

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Audit Staff
  • SBNG P C
  • El Paso, TX
  • Job Description Job Description SBNG, PC is seeking a motivated Audit Staff to join our team. You will have the opportun...
  • 3/16/2024 12:00:00 AM

El Paso is located at the intersection of three states (Texas, New Mexico, and Chihuahua) and two countries (the U.S. and Mexico). It is the only major Texas city on Mountain Time. Ciudad Juarez used to be on Central Time, but both cities are now on Mountain Time. El Paso is closer to the capital cities of four other states - Phoenix, Arizona (345 miles away); Santa Fe, New Mexico, (273 miles away); Ciudad Chihuahua, Chihuahua, (218 miles away), and Hermosillo, Sonora (325 miles away) - than it is to the capital of its own state, Austin (528 miles away). It is closer to Los Angeles, California...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for INFORMATION TECHNOLOGY GENERALIST jobs
$67,694 to $84,189
El Paso, Texas area prices
were up 1.2% from a year ago

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