Information Technology Manager jobs in Santa Cruz, CA

Information Technology Manager - Full-time

Location: Watsonville, CA

Required Qualifications:

• Proven experience as an IT Manager or similar leadership role.

• Proficiency in a Mac environment.

• Knowledge of enterprise networking.

• Experience with VMware and virtualization and storage technologies.

• Experience with Cloud migrations.

• Sound understanding of Active Directory, Windows Server, Linux, Azure, and Google Workplace.

• Excellent verbal and written communication skills.

• Experience in managing a Mac workplace environment.

• Proficiency in Microsoft Office Suite or related software.

• Experience in Help Desk or Service Desk best practices.

• Excellent problem-solving and troubleshooting skills.

• Bachelor's degree in Computer Science or similar (Master's degree preferred).

• At least 5 years of experience managing and leading within an IT department.

• ITIL certification.

Job Description

What you will be doing:

• Leading the implementation and management processes for the IT department's Help Desk, End User Computing, Infrastructure, and Cybersecurity.

• Developing and implementing business continuity protocols to minimize disruption to business operations in case of emergencies or data loss.

• Establishing efficiency and efficacy standards for IT Help Desk, End User Computing, and infrastructure.

• Overseeing cybersecurity of systems, networks, and enterprise information. Facilitating IT security audits or investigations when necessary.

• Managing data backup and recovery.

• Maintaining relationships with external IT vendors and service providers.

• Improving cross-functional knowledge management processes and platforms.

• Providing daily leadership, direction, and structure to the IT team under your management.

• Working with the Director of IT to develop roadmaps, design and implement technology innovations.

• Assessing computing needs and system requirements in consultation with users, management, vendors, and technicians.

• Staying updated with advancements in technology.

• Developing department goals and objectives that align with organizational goals.

• Ensuring equipment inventory is adequate and within budget.

What's in it for you?!

• Health, Dental & Vision

• Dedicated Mental Health & Wellness Plan

• Employer Paid Life Insurance

• PTO

• 401(k) Retirement Plan (employer matches dollar for dollar up to 3%)

If that's you, let's talk!